At a Glance
- Tasks: Join a collaborative team to design user-centred services and innovate solutions.
- Company: Ministry of Justice, committed to diversity and inclusion.
- Benefits: Flexible working, generous pension contributions, and extensive training opportunities.
- Other info: Exciting career growth in a dynamic environment.
- Why this job: Make a real impact while enjoying a supportive and inclusive work culture.
- Qualifications: Experience in service design and strong communication skills required.
The predicted salary is between 58511 - 78225 £ per year.
This position is based nationally.
We’re recruiting for Senior Service Designers here at Justice Digital, Data and Science to be part of our warm and collaborative teams. This role aligns against Senior Service Designer from the Government Digital and Data Framework. You’ll be welcomed into a thriving design community and into multidisciplinary teams, alongside user researchers, product managers, software developers and others to deliver world-class, user-centred services. As well as doing great work, we’re creating a place that’s great to work in. We offer brilliant training opportunities, excellent kit and support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture and a place where your opinion is valued.
You’ll receive a range of excellent benefits when you join our department, including:
- A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
- 25 days of annual leave, increasing to 30 days once you have reached 5 years of service, plus 8 bank holidays and a privilege day for the King’s birthday.
- Flexible working arrangements including hybrid working, working part time or compressed hours, designed to support a positive work–life balance.
- Employees are allocated 10% of their working time for personal and professional development.
- A £1,000 per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
- Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave.
- Maternity support/paternity leave at full pay for 2 weeks.
Key Responsibilities:
- Analyse and interpret user needs and business objectives in complex service areas.
- Develop design concepts and service blueprints that reimagine how services can be delivered end-to-end.
- Facilitate design workshops with users, delivery teams and senior stakeholders.
- Design and test digital prototypes at speed to explore ideas and reduce risk.
- Contribute to the Design Community of Practice and help grow design standards and best practice.
Person Specification Essential:
- Design communication: Clearly explain complex topics to non-design teams or stakeholders, document design decisions with risks and unresolved issues, and build consensus by questioning assumptions.
- Designing for everyone: Guide teams to create inclusive, accessible, and sustainable content or services that consider users' personal and social contexts, and ensure compliance with standards like accessibility regulations.
- Strategic design: Guide teams to see how user-centred design supports organisational goals, align work with the overall vision, and leverage risks, opportunities, and constraints to inform design.
- Designing together: Guide others on planning and conducting productive design sessions with teams, users, or stakeholders; adapt sessions for effective outcomes; involve relevant participants throughout the process; and collaborate across disciplines, such as with policy teams.
- Evidence-based design: Analyse and explain complex evidence for users or services, support your team's use of design hypotheses, and apply research to develop and test ideas.
- Iterative design: Assist designers in using iterative principles and agile methods. Refine complex designs through multiple research rounds, prototype advanced concepts independently, and adapt quickly to changing requirements or user needs.
- Leading design: Coordinate team design efforts, promote user-centred design, support designers, and collaborate with digital and data leaders as needed.
Willingness to be assessed against the requirements for SC clearance. We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity, Openness and Together.
How to Apply:
In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We shall assess a combination of your Experience, Technical skills and Behaviours during the assessment process.
Stage 1 - Application and sift: To apply for this position, you must submit the following as part of your application:
- A CV detailing your career history (including any relevant qualifications).
- A Personal Statement (no more than 500 words) which should outline your experience and skills, giving clear examples of work undertaken.
Stage 2 - Interviews: Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams.
Feedback will only be provided if you attend an interview or assessment.
Successful candidates must undergo a basic (or equivalent) criminal record check and meet the security requirements before they can be appointed.
Senior Service Designer (Ref: 23822) employer: Government Recruitment Service
The Ministry of Justice is an exceptional employer, offering a dynamic and inclusive work environment where finance professionals can thrive. With a strong commitment to employee development, flexible working options, and a robust pension scheme, the MoJ fosters a culture of collaboration and innovation, ensuring that every team member has the opportunity to influence key financial strategies that impact the nation. Located nationally, this role provides the unique advantage of engaging with diverse stakeholders across the UK, making it a rewarding place for those seeking meaningful contributions to public service.
Contact Details:
Government Recruitment Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Designer (Ref: 23822)
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Government Recruitment Service for a Senior Service Designer (Ref: 23822), make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Government Recruitment Service before they go live!
We think you need these skills to ace Senior Service Designer (Ref: 23822)
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Service Designer (Ref: 23822) at Government Recruitment Service, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Government Recruitment Service does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Government Recruitment Service. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Government Recruitment Service.
How to prepare for a job interview at Government Recruitment Service
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Government Recruitment Service, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Government Recruitment Service might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Government Recruitment Service!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Government Recruitment Service is looking for.
