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- Tasks: Manage pensions services, handle complex cases, and support HR teams with expert guidance.
- Company: Join the Defra Group, a leader in environmental and agricultural services.
- Benefits: Flexible working, professional development, and a chance to make a real impact.
- Why this job: Dive into the dynamic world of pensions and collaborate on high-profile projects.
- Qualifications: Strong communication skills and a willingness to learn about pensions.
- Other info: Fast-paced environment with opportunities for growth and innovation.
The predicted salary is between 30000 - 50000 £ per year.
The Defra Group Pension team is responsible for providing an HR expert service to Core Defra, Animal and Plant Health Agency, Rural Payments Agency, Veterinary Medicines Directorate, the Environment Agency, and Natural England, as well as several other smaller agencies and bodies. Pensions is a complex and challenging area in HR, and the team consists of subject matter experts and specialists who provide pension expertise and guidance.
We work closely with our third-party providers and stakeholders to deliver a seamless service to the business, working collaboratively on high profile projects and the delivery of critical business as usual activities. It is a fast-paced environment and, to be successful, we need to respond quickly to changing demand and priorities while maintaining high standards and professionalism.
We have an exciting opportunity for you to join our team as a Pensions Advisor. This will give you the chance to get involved with a number of ongoing projects. You will learn more about the implementation of our new HR and payroll system synergy, build relationships with 3rd party pensions, HR and payroll administrators and work with cross government working groups and different areas of the business.
We are a small, flexible team so your role could cover a variety of areas including:
- Responsibility for the daily management of the pensions service across Defra Group. This involves monitoring mailboxes, responding to queries and investigating complaint cases.
- Undertaking complex case management such as ill health retirements for deferred and active members, death grant payment cases and the implementation of child and dependent pensions.
- Representing the team by contributing to HR and Cross Government Working Groups including attendance at meetings and forums.
- Supporting team members on Commercial Pension Activity relating to closed and active pension schemes.
- Management of closed pension scheme administration to include liaison with 3 party providers, calculation of annual pension increase and budgetary management of invoice payments.
- Advising and guiding HR Business Partners (HRBPs), HR Caseworkers and Expert Service Colleagues on complex issues.
- Providing support for the most difficult cases which cannot be resolved within the normal rules or precedents and provide novel solutions where required.
- Reviewing processes and process documentation and using your knowledge of automation to make improvements to the way we operate alongside 3 party providers.
Pensions Administrator in Reading employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator in Reading
✨Tip Number 1
Network like a pro! Reach out to current employees in the Defra Group or related agencies on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of pensions and HR processes. We recommend creating a list of potential questions and practising your answers to show you're ready for the fast-paced environment.
✨Tip Number 3
Showcase your adaptability! In your conversations, highlight examples where you've successfully managed changing priorities or tackled complex issues. This will demonstrate that you can thrive in a dynamic team like ours.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Pensions Administrator in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pensions Administrator role. Highlight any relevant experience you have in HR or pensions, and don’t forget to showcase your ability to manage complex cases and work collaboratively with others.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions and how your skills align with the fast-paced environment we operate in. Be sure to mention any specific projects or experiences that relate to the job description.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in the past. We love candidates who can think outside the box and come up with novel solutions, especially when it comes to tricky pension cases!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Government Recruitment Service
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pensions, especially the specifics related to the Defra Group. Familiarise yourself with common terms and processes, as well as any recent changes in legislation that could impact the role. This will show your interviewers that you're serious about the position and understand the complexities involved.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss examples from your past where you've tackled complex issues, particularly in HR or pensions. Think about how you approached these challenges and what solutions you implemented. This will demonstrate your ability to handle the intricate case management tasks that come with the role.
✨Emphasise Team Collaboration
Since the role involves working closely with various stakeholders and third-party providers, highlight your experience in collaborative environments. Share specific instances where you successfully worked as part of a team to achieve a common goal, as this will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the team dynamics, ongoing projects, and how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
