PMO Support Manager

PMO Support Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead risk management and support process improvements in a collaborative team environment.
  • Company: Join the award-winning DWP Estates team, transforming public service delivery.
  • Benefits: Competitive salary, professional development, and opportunities for career growth.
  • Why this job: Make a real impact on government services while working towards sustainability and innovation.
  • Qualifications: Experience in project management and strong leadership skills are essential.
  • Other info: Dynamic role with a focus on collaboration and strategic planning across a vast property portfolio.

The predicted salary is between 36000 - 60000 £ per year.

For jobs located in Wales, the ability to speak Welsh is desirable. The Department for Work and Pensions (DWP) is one of the government’s largest public service departments with a sizeable annual budget, serving over 20 million citizens. The estate spans 1.4 million square metres across 800+ sites and supports around 78,000 colleagues. Our vision includes DWP colleagues, supply chain, partners and, most fundamentally, the customers the Department exists to serve. They are the reason for our existence.

We are responsible for the day-to-day operation of our vast Estate by managing a private sector supply chain that delivers essential services such as Security Guarding, Maintenance, Property and Leasehold Management, Construction, Cleaning and Facilities Management. DWP Estates is not just about maintaining buildings - it’s about transformation. Our strategic goals include:

  • Transitioning to a smaller, more affordable, and adaptable estate to meet future needs
  • Investing in infrastructure through planned replacement works
  • Embedding sustainability in line with Government Greening Commitments (GGCs)
  • Delivering cost-effective services while maintaining high standards
  • Creating a professional, best-in-class working culture across the Government Property profession

Our Estates strategy ambitions have been refreshed to take us through to 2030:

  • OPTIMISE: Continue to transition to a more affordable and adaptable DWP estate that creates productive environments
  • INVEST: Investment in an improved environment that better meets the needs of customers and colleagues and minimises service disruption
  • SUPPORT the drive for sustainability throughout DWP
  • DELIVER: Expertly deliver improving, cost-effective services for DWP
  • THRIVE: Continue to develop a working culture for DWP Estates that is best in class across government

There is no better time to join the award winning DWP Estates team. The Strategy, Portfolio and Leasehold (SP&L) team is responsible for supporting collaboration across SP&L, Estates, and other stakeholders. The PMO supports both internal and external governance, assisting in implementing new ways of working, including those related to the new Jobs and Careers Service (JCS). It is focused on proactively and strategically planning for DWP’s significant property portfolio, including all Job Centre Plus locations, Corporate Centres and other buildings that make up the Department’s estate.

Reporting to the G7 PMO Lead and line managing the Programme Support HEO, the successful candidate will work as part of a collaborative team, be able to integrate into a geographically dispersed team, working across boundaries and provide expertise, leadership and motivation to drive forward our strategic aims and objectives.

Key Accountabilities

  • Lead the risk management across SP&L, including the recording and management of risk and mitigation activities
  • Support the PMO Lead to develop process improvements across the teams, involving the design and development of digital processes
  • Develop reporting, tracking and benchmarking tools to aid with the continual drive for improvement and best value for money
  • Assist SP&L and Estates colleagues with responsibilities relating to internal and external governance
  • Gather data and evidence and make recommendations to support business change, assess and provide challenge to support decision making
  • Coordinate timely updates and submission of reports, briefings and information packs
  • Undertake Secretariat duties
  • Support the PMO Lead to manage the SharePoint sites for SP&L and its stakeholders and provide guidance and training to colleagues on changes/developments as needed
  • Assist SP&L to ensure plans and activities reflect wider strategic priorities
  • Support the development and implementation of new ways of working and associated activities relating to the Jobs and Careers Service (JCS)
  • Organisational learning & knowledge management
  • People & skills (upskilling of team members)
  • Co-ordination of work force planning to identify future capacity and capability needs across SP&L
  • Maintain a central storage area for SP&L Induction materials
  • Support recruitment campaigns and take part on interview panels across SP&L and DWP Estates

PMO Support Manager employer: Government Recruitment Service

The Department for Work and Pensions (DWP) is an exceptional employer, offering a dynamic work environment that prioritises collaboration and professional growth. With a commitment to sustainability and innovation, DWP Estates fosters a best-in-class culture where employees are empowered to contribute to meaningful public service while enjoying comprehensive support for their career development. Located in Wales, the role of PMO Support Manager not only allows for impactful work but also encourages the use of Welsh language skills, enhancing community engagement.
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Contact Detail:

Government Recruitment Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land PMO Support Manager

✨Tip Number 1

Network like a pro! Reach out to current DWP employees on LinkedIn or at events. Ask them about their experiences and any tips they might have for landing a role in the Estates team.

✨Tip Number 2

Prepare for your interview by understanding DWP's strategic goals. Show how your skills can help optimise, invest, support, deliver, and thrive within their vision. Tailor your answers to reflect their ambitions!

✨Tip Number 3

Don’t just focus on your qualifications; highlight your soft skills too! Collaboration, leadership, and adaptability are key in a role like PMO Support Manager. Share examples of how you've demonstrated these in past roles.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles that fit your skills.

We think you need these skills to ace PMO Support Manager

Risk Management
Process Improvement
Digital Process Design
Reporting and Tracking Tools Development
Data Analysis
Governance Support
Secretariat Duties
SharePoint Management
Training and Guidance
Strategic Planning
Workforce Planning
Recruitment Support
Collaboration Skills
Leadership Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the PMO Support Manager role. Highlight your relevant experience and skills that align with DWP's strategic goals, especially around risk management and process improvements.

Showcase Your Team Spirit: Since this role involves working in a collaborative environment, emphasise your ability to work well in teams. Share examples of how you've successfully collaborated across different departments or locations in the past.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make your achievements stand out and ensure your key skills are easily identifiable.

Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches the right people and you’ll have access to all the latest updates about the role and our team.

How to prepare for a job interview at Government Recruitment Service

✨Know Your Stuff

Make sure you understand the key responsibilities of the PMO Support Manager role. Familiarise yourself with DWP's strategic goals and how they relate to the management of their estate. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Showcase Your Skills

Prepare examples of how you've successfully managed risk, developed process improvements, or led teams in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewers to see your potential impact on their team.

✨Emphasise Collaboration

Since this role involves working across various teams and stakeholders, highlight your experience in collaborative environments. Share specific instances where you've worked with diverse groups to achieve common goals, as this will resonate well with the DWP's focus on teamwork.

✨Be Ready for Questions

Anticipate questions related to governance, reporting, and digital processes. Think about how you would approach these areas within the context of DWP's operations. Also, be prepared to discuss how you would support sustainability initiatives, as this is a key focus for the department.

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