At a Glance
- Tasks: Lead the design and development of secure ServiceNow applications and integrations.
- Company: Join a dynamic team focused on protecting citizen services from cyber threats.
- Benefits: Competitive salary, security clearance, and opportunities for professional growth.
- Other info: Collaborative environment with strong focus on career advancement and skill development.
- Why this job: Make a real impact on cybersecurity and IT operations while leading innovative projects.
- Qualifications: Expertise in ServiceNow development with knowledge in security or IT operations.
The predicted salary is between 60000 - 80000 € per year.
Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you excited about the opportunity to protect critical citizen-facing services from cyber threats at scale? Are you an engaging leader with deep expertise in ServiceNow development and either security or IT Service Management principles?
We are looking to expand our team with a range of ServiceNow consultants with expertise in either security (Security Incident Response, Vulnerability Response, Threat Intelligence Security Centre, and Integrated Risk Management) or IT Operations (IT incident Response, IT operations, CSDM and CMDB).
As a ServiceNow Senior Technical Lead (developer), you will be responsible for leading the design, development, and delivery of secure, high-performing ServiceNow applications and integrations that underpin DWP’s Adaptive Cybersecurity Ecosystem and Intelligent Service Performance Ecosystem. You’ll combine advanced ServiceNow development skills with a strong understanding of security controls, automation, and risk management or IT operations to deliver enterprise-grade solutions that are robust, resilient, and compliant.
You will work closely with our Architecture, Security, and Engineering communities to shape the platform roadmap, develop technical patterns, and ensure all solutions are built with 'secure-by-design' principles. With a focus on operational stability, performance, and security, you will lead technical decision-making and ensure best practice is embedded across the development lifecycle.
This role is ideal for a ServiceNow expert with proven experience across Security Operations and Risk applications, who can guide teams in delivering solutions that strengthen DWP’s cyber resilience and risk posture.
Responsibilities:- Provide expert ServiceNow and either cybersecurity or IT operations domain knowledge to project teams, advising on complex platform implementations, integrations, and design challenges.
- Build and maintain strong relationships with internal and external stakeholders, aligning on priorities and agreeing on approaches to ServiceNow development, tooling, and strategy improvements.
- Advise on issues arising from ServiceNow work programmes or from the implementation of new security or risk management capabilities, making balanced and pragmatic recommendations.
- Manage performance and progress against the ServiceNow technical roadmap within your area of responsibility, ensuring alignment to platform architecture and security principles.
- Advise senior DWP stakeholders on the development and evolution of the ServiceNow platform strategy, including the feasibility of enhancements, estimated timescales, and delivery options.
- Collaborate with production, security, and infrastructure teams to ensure ServiceNow solutions are secure, resilient, performant, and available at scale.
ServiceNow - Senior Technical Lead (Developer) in Newcastle upon Tyne employer: Government Recruitment Service
Join a forward-thinking organisation dedicated to safeguarding critical citizen services through innovative technology. As a ServiceNow Senior Technical Lead, you will thrive in a collaborative work culture that prioritises security and operational excellence, while benefiting from extensive professional development opportunities and a commitment to employee well-being. Located in a vibrant area, our team is passionate about making a meaningful impact, ensuring that your contributions are valued and recognised.
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow - Senior Technical Lead (Developer) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the ServiceNow community. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your ServiceNow projects, especially those related to security and IT operations. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common ServiceNow scenarios and security principles. Practice articulating your experience and how it aligns with the role. Remember, confidence is key, so own your expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace ServiceNow - Senior Technical Lead (Developer) in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with ServiceNow and any relevant security or IT operations knowledge. We want to see how your skills align with the role, so don’t hold back on showcasing your expertise!
Showcase Your Leadership Skills:As a Senior Technical Lead, we’re looking for someone who can lead and inspire teams. Use your application to share examples of how you’ve successfully guided projects or mentored others in the past. This will help us see your potential as a leader.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary. Make it easy for us to understand your qualifications and why you’re the right fit for this role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Government Recruitment Service
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow development skills and understand the latest features and best practices. Be ready to discuss specific projects you've worked on, especially those involving security or IT operations, as this will show your expertise and relevance to the role.
✨Understand Security Principles
Since this role focuses on cybersecurity, it's crucial to have a solid grasp of security controls and risk management principles. Prepare to talk about how you've implemented 'secure-by-design' practices in past projects and how you can apply that knowledge to enhance DWP’s cyber resilience.
✨Show Your Leadership Skills
As a Senior Technical Lead, you'll need to demonstrate your ability to lead teams and make technical decisions. Think of examples where you've guided a team through complex challenges or improved processes, and be ready to share these stories during the interview.
✨Build Relationships
This role requires collaboration with various stakeholders, so be prepared to discuss how you've built strong relationships in previous roles. Highlight your communication skills and how you've aligned project goals with stakeholder expectations to ensure successful outcomes.
