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- Tasks: Lead product development and shape user-focused solutions for vital public services.
- Company: Join DWP Digital, a thriving community dedicated to improving lives through technology.
- Benefits: Enjoy competitive salary, learning opportunities, and the chance to make a real impact.
- Why this job: Use your leadership skills to drive meaningful change in social security services across the UK.
- Qualifications: Proven experience in product management and a passion for user-centred design.
- Other info: Five exciting roles available across diverse areas like health, debt, and corporate services.
The predicted salary is between 36000 - 60000 £ per year.
Are you an engaging leader with Product Management skills? Do you thrive on solving problems for users? If so, this could be the ideal opportunity for you.
We have 5 teams needing a Product Manager who can lead and shape the direction for their product, make key decisions and advocate for the user. We have a thriving product community here at DWP and offer great learning and development alongside your role.
Product Managers play a critical role at the heart of DWP Digital’s mission: ensuring the UK public receives the vital financial support they rely on, quickly, securely and with dignity. By leading products that underpin social security delivery, you’ll help solve complex problems at scale; shaping services used by millions every day. Whether improving how we support disabled people, helping citizens manage and repay debt fairly, or enabling colleagues through powerful corporate and collaboration tools, your decisions will directly influence the quality and efficiency of welfare services across the UK.
In DWP Digital, Product Managers are empowered to set vision, make evidence-based decisions and champion user needs from discovery through to delivery. You’ll guide multidisciplinary teams, harness user insight, and drive continuous improvement to ensure our products are intuitive, inclusive and impactful. This is your opportunity to use your leadership and product expertise for genuine public good; improving lives, strengthening systems, and building modern digital services that work for everyone.
As a Product Manager, you will lead and drive the product development for a part of our organisation, major programme or core service. You will be as passionate about people as you are about products, leading teams to define, design and deliver your vision and realise the value for your users.
We have 5 roles available in the following areas:
- Debt – this area looks after products that cover varying types of debt and how best we gather that from users.
- Health & Disability – a large portfolio of product that support users when they need financial help when they have a health condition or disability.
- Corporate Services – this area covers common systems and tools that help our colleagues do their best job.
- Communication and Collaboration – this area covers products under the Microsoft 365 product portfolio including SharePoint Online, One Drive, Teams, Outlook, Office, Lists and Forms.
- Core Digital Services – this role is leading on ensuring we rebuild existing legacy services to better meet user needs.
As an experienced Product Manager, you will bring a strong track record of shaping product vision and enabling teams to deliver high‑quality, user‑centred services. You will demonstrate:
- Proven leadership in setting product direction, defining clear outcomes, and guiding multidisciplinary teams to create products and services that genuinely meet user needs.
- Expertise in developing product strategy and value‑driven roadmaps that articulate priorities, inspire stakeholders, and provide a clear path from discovery through to delivery.
- Experience in building and maturing product capability, continuously improving product quality, ways of working, and organisational understanding of product management.
- A deep commitment to customer insight and User‑Centred Design, ensuring decisions are informed by evidence, research, and a high level of user awareness to shape accessible and effective digital services.
As a Product Manager, you are also expected to be a strong leader who understands product techniques and the importance of making the right decision.
Product Manager in Newcastle upon Tyne employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current or former Product Managers at DWP through LinkedIn or industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding DWP's mission and values. Think about how your experience aligns with their goals, especially in user-centred design and product strategy.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've guided teams to success and made evidence-based decisions that improved user experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DWP team!
We think you need these skills to ace Product Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Product Management: Let us see your enthusiasm for product management in your application! Share specific examples of how you've led teams and shaped product vision. We want to know what drives you and how you can make a difference at DWP.
Highlight User-Centred Design Experience: Make sure to emphasise your commitment to user-centred design. Talk about how you've used customer insights to inform your decisions and improve products. This is key for us, as we want to ensure our services are accessible and effective for everyone.
Be Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and structure your thoughts logically. We appreciate applications that get straight to the point while still showcasing your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at DWP.
How to prepare for a job interview at Government Recruitment Service
✨Know Your Product Inside Out
Before the interview, dive deep into the products and services that the company offers. Understand their mission, user needs, and how they solve problems. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led teams or projects. Highlight how you set product direction, defined outcomes, and guided multidisciplinary teams. This will demonstrate your capability to lead effectively in a similar environment.
✨Emphasise User-Centred Design
Be ready to discuss your approach to User-Centred Design. Share specific instances where you've used customer insights to shape product decisions. This will illustrate your commitment to creating accessible and effective digital services, which is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's product strategy, team dynamics, and user feedback processes. This shows that you're not just interested in the position but are also keen on understanding how you can contribute to their goals.