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- Tasks: Join our team to transform network infrastructure with cutting-edge technologies.
- Company: DWP, a leader in technology transition and innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a real impact on network operations while working with the latest tech.
- Qualifications: Experience in network infrastructure and automation tools like Terraform and Python.
- Other info: Dynamic role with 24/7 rota, perfect for those seeking hands-on experience.
The predicted salary is between 36000 - 60000 £ per year.
Please note this role requires you to pass Security Check clearance.
DWP have been carrying out a large technology transition over the past few years and there is still a long way to go. Join the Network Service Operations team as Network Engineer in the next step to transform the DWP's datacentre and remote site network infrastructure into leading edge technologies. We have several projects underway in Wi‑Fi, On‑Prem Datacentre and Cloud solutions that require skilled, self‑sufficient, and determined engineers to drive improvements and good practices, as well as ensuring current legacy infrastructure remains stable.
You will:
- Provide support for incident and problem resolution, this could involve out of hours work.
- Implement BAU exercises, this could involve out of hours work.
- Have excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels of the organisation and 3rd‑Party suppliers.
- Understand ITSM process with a focus on Incident, Problem and Accept into Service Management.
- Conduct network monitoring and analysis tooling – e.g. BMC Entuity, Wireshark and NetScout.
- Have a strong technical knowledge in Cloud (AWS/Azure/OCI) and On‑Prem Network Infrastructure, Next Generation Firewall, Load-balancing, and PKI technologies as well as experience with either Aruba Wifi/Clearpass or Spine and Leaf topologies/DC‑VXLAN (Preferably Arista).
Qualifications & Experience:
- Infrastructure as Code and Network Automation in Terraform, Ansible and Python (preferred).
- Formal qualifications for Aruba, Arista, AWS or Azure.
There is a requirement for you to work as part of a 24 hours a day, 7 days a week rota. This is on a week-by-week basis covering early mornings, days, evenings and overnight shifts (On call cover 5-7 days per month currently).
Network Operations Engineer in Newcastle upon Tyne employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Engineer in Newcastle upon Tyne
✨Tip Number 1
Network Operations Engineers, listen up! When you’re networking, don’t just stick to the usual suspects. Attend industry meetups and tech conferences to connect with potential employers and fellow engineers. You never know who might be looking for someone with your skills!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those involving Cloud solutions or network automation. This gives us a tangible way to see what you can do beyond your CV.
✨Tip Number 3
Don’t underestimate the power of LinkedIn! Make sure your profile is up-to-date and reflects your technical expertise in areas like AWS, Azure, and network monitoring tools. Engage with posts related to your field to get noticed by recruiters.
✨Tip Number 4
Finally, apply through our website! We love seeing candidates who take the initiative. Tailor your application to highlight your experience with incident resolution and ITSM processes, and let us know how you can contribute to transforming our network infrastructure.
We think you need these skills to ace Network Operations Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network Operations Engineer role. Highlight your experience with cloud technologies, network infrastructure, and any relevant qualifications. We want to see how your skills match what we're looking for!
Show Off Your Skills: In your cover letter, don’t just list your skills—show us how you've used them in real situations. Talk about specific projects or challenges you've tackled, especially those involving incident resolution or network monitoring tools like Wireshark.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status directly. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Government Recruitment Service
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Cloud technologies like AWS and Azure, as well as network infrastructure. Be ready to discuss your experience with tools like Wireshark and BMC Entuity, and how you've used them in past projects.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled incidents or problems in previous roles. Think about specific situations where you had to implement solutions under pressure, especially if it involved out-of-hours work. This will demonstrate your ability to handle the demands of the role.
✨Communicate Like a Pro
Since this role requires excellent communication skills, practice explaining complex technical concepts in simple terms. You might be asked to interact with various stakeholders, so being able to convey your ideas clearly is key. Consider role-playing with a friend to get comfortable.
✨Understand the ITSM Process
Familiarise yourself with IT Service Management processes, particularly Incident and Problem Management. Be prepared to discuss how you've applied these processes in your previous roles, and how they can improve service delivery in a network operations context.
