At a Glance
- Tasks: Lead and manage a national team in bus compliance and remote enforcement activities.
- Company: Join the DVSA, dedicated to making roads safer and transport greener.
- Benefits: Empowering environment with opportunities for professional growth and development.
- Other info: Dynamic role with a focus on continuous improvement and collaboration.
- Why this job: Make a real impact on road safety and compliance while leading innovative teams.
- Qualifications: Strong communication skills and experience in managing diverse teams.
The predicted salary is between 40000 - 50000 € per year.
Can you lead and manage remote, geographically dispersed, multi‑disciplinary teams, and clearly communicate complex technical requirements? Are you an effective communicator, with strong written and verbal skills, able to engage credibly at all levels and across a wide range of situations? Have you successfully led innovation and managed change to improve services or outcomes? If so, we’d love to hear from you!
The purpose of the role is to provide leadership and day to day management of DVSA’s Remote Enforcement Office Bus Compliance team, who provide a variety of services supporting the enforcement strategy of enable, prevent and respond and extending the reach, depth and breadth of our remote enforcement activities. The post holder requires excellent communication and stakeholder management skills as they will be working closely with the Department for Transport (DfT), frontline Enforcement staff, the Central Licensing Office (CLO), Office of the Traffic Commissioner (OTC), Vehicle Operators, Local authorities, Intelligence, the Strategic Traffic Management Office (STMO), Remote Enforcement Office (REO), and central policy teams.
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. We’re working hard to:
- Make roads safer
- Improve services for our customers
- Make road transport greener and healthier
- Harness the potential of technology and data
- Grow and level up the economy
The post holder will make timely, proportionate decisions in complex and evolving environments, using professional judgement and intelligence to manage risk and priorities. They will drive continuous improvement by reviewing practice and using early‑intervention and nudge approaches to influence compliance. The role will lead performance and data development to evidence the effectiveness of Bus Compliance Schemes and deliver the bus compliance strategy.
Reporting to the Head of Enforcement Relationship Management, the post holder will manage and develop a nationally dispersed enforcement team to deliver high‑quality services against Business Plan and Secretary of State targets. As part of the Enforcement Directorate management team, the role will work collaboratively to expand remote enforcement, shape enforcement strategy, and improve ways of working, supported by strong communication and stakeholder engagement skills.
Your responsibilities will include, but aren’t limited to:
- Lead a national team delivering DVSA’s bus compliance and remote enforcement activity
- Shape and influence future enforcement strategy and policy at senior level
- Build strong partnerships with DfT, Traffic Commissioners, operators and local authorities
- Use data and intelligence to drive targeted enforcement and improve compliance outcomes
- Champion innovation, expanding remote and desk‑based enforcement approaches
- Make high‑quality, risk‑based decisions in a fast‑paced and evolving environment
- Develop and motivate a dispersed team to deliver consistent, high‑quality services
- Manage national operations, resources and performance against key business targets
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
National Remote Enforcement Office Manager (Bus Compliance) in Newcastle upon Tyne employer: Government Recruitment Service
At the Driver and Vehicle Standards Agency (DVSA), we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee development is evident through our robust training programmes and supportive management, ensuring that you can thrive in your role while contributing to safer and more sustainable transport across Britain. Join us in making a meaningful impact as we work together to enhance compliance and improve services for our customers.
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land National Remote Enforcement Office Manager (Bus Compliance) in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research DVSA's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! Since this role requires strong verbal abilities, try role-playing interviews with a friend or using video calls to simulate the real thing. The more comfortable you are, the better you'll perform.
✨Tip Number 3
Showcase your leadership experience! Be ready to share specific examples of how you've led teams or managed change in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the DVSA team. Don’t miss out on this opportunity!
We think you need these skills to ace National Remote Enforcement Office Manager (Bus Compliance) in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We want to see how you can lead and manage teams effectively, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since this role requires strong written communication, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically. Remember, we’re looking for someone who can engage credibly at all levels!
Demonstrate Innovation and Change Management:We love candidates who can drive continuous improvement! Share examples of how you've successfully led innovation or managed change in previous roles. This will show us that you can shape and influence future enforcement strategies.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what it’s like working with us!
How to prepare for a job interview at Government Recruitment Service
✨Know Your Stuff
Make sure you understand the key responsibilities of the National Remote Enforcement Office Manager role. Familiarise yourself with DVSA's enforcement strategy and how it relates to bus compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role requires strong communication abilities, prepare examples of how you've effectively engaged with various stakeholders in the past. Think about times when you had to explain complex technical requirements clearly and concisely, as this will demonstrate your capability to manage diverse teams.
✨Demonstrate Leadership Experience
Be ready to discuss your experience in leading geographically dispersed teams. Share specific instances where you successfully managed change or drove innovation within a team. Highlight how you motivated your team to achieve high-quality outcomes, as this aligns perfectly with what DVSA is looking for.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making skills in complex environments. Think through potential challenges you might face in this role and how you would approach them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
