Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Investigate fraud cases and collaborate with various agencies to protect public funds.
- Company: Join the Department for Work and Pensions, a vital public service.
- Benefits: Enjoy work-life balance, career progression, and skill development opportunities.
- Other info: Dynamic role with opportunities to learn and grow in a supportive environment.
- Why this job: Make a real difference in society by tackling fraud and supporting vulnerable communities.
- Qualifications: Strong communication skills and a keen eye for detail are essential.
The predicted salary is between 28000 - 35000 £ per year.
Do you have an inquisitive mind? Do you enjoy engaging with customers? If so, we need you! The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy and is responsible for helping people move into employment, supporting pensioners and protecting some of the most vulnerable in our society. Counter Fraud Compliance and Debt’s (CFCD) aim is to drive down the level of fraud, error and debt within the benefit system, to protect the public purse. As part of CFCD you will be at the heart of DWP’s efforts to reduce fraud and error in the benefit system. This is a hugely important public service, and our challenge is bigger than ever. If you want to join somewhere that recognises the importance of work‑life balance, where you can learn new skills and progress your career, then CFCD is the place for you. As a Fraud Investigator, your work will change based on business needs, so adaptability and flexibility are essential.
Key Responsibilities
- Request necessary evidence from designated sources using Authorised Officer powers and the Operational Intelligence Service.
- Collaborate with other departments and organisations like Local Authorities, Police and HMRC within the framework of any existing partnership agreements.
- Research and gather information for investigations, ensuring it meets legal standards.
- Complete Requests for Information (RFIs) as needed.
- Record, retain, and review collected materials for criminal investigations for disclosure purposes.
- Recommend next steps for action to Team Leaders for consideration.
- Conduct Interviews under Caution as per legal guidelines under the Police and Criminal Evidence Act 1984 (England and Wales).
- Prepare prosecution cases following Crown Prosecution Service (CPS) and National File Standard guidance (England & Wales).
- Attend court and give evidence in criminal cases and appeal tribunals.
- Maintain quality standards by following DWP policies and procedures, and CFCD operational instructions.
- Work effectively within a team and contribute to team goals.
- Promote fraud awareness within DWP and to external partners.
- Communicate confidently and professionally with internal staff and external agencies.
Fraud Investigator – North-East in Newcastle upon Tyne employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Investigator – North-East in Newcastle upon Tyne
✨Tip Number 1
Get to know the DWP and its mission! Research their values and recent initiatives. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interview skills with a friend or family member. Focus on common questions related to fraud investigation and customer engagement. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Network like a pro! Connect with current or former DWP employees on LinkedIn. They can provide insider tips and might even refer you for the role. Plus, it shows you're proactive and keen to learn from others.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won't find anywhere else.
We think you need these skills to ace Fraud Investigator – North-East in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Inquisitive Side: Since the role is all about investigation, make sure to highlight your inquisitive nature in your application. Share examples of how you've used your curiosity to solve problems or gather information in past experiences.
Engage with the Job Description: Take a good look at the job description and tailor your application to reflect the key responsibilities. Use similar language and phrases to show that you understand what we're looking for and how you fit into the picture.
Highlight Teamwork Skills: We value collaboration, so don’t forget to mention your experience working in teams. Share specific instances where you contributed to team goals or worked with others to achieve a common objective.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this important role!
How to prepare for a job interview at Government Recruitment Service
✨Know Your Stuff
Make sure you understand the role of a Fraud Investigator and the key responsibilities outlined in the job description. Brush up on relevant laws, especially the Police and Criminal Evidence Act 1984, as well as the Crown Prosecution Service guidelines. This will show your interviewer that you're serious about the position and ready to hit the ground running.
✨Show Off Your Communication Skills
Since you'll be engaging with customers and collaborating with various agencies, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. This will demonstrate your ability to handle sensitive conversations and work well within a team.
✨Be Adaptable
Flexibility is key in this role, so be ready to discuss times when you've had to adapt to changing circumstances. Think of specific examples where you successfully navigated unexpected challenges or changes in your work environment. This will highlight your problem-solving skills and readiness to tackle the dynamic nature of the job.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team. Ask about the current challenges the CFCD faces or how success is measured in this position. This shows your genuine interest in the role and helps you assess if it's the right fit for you.