At a Glance
- Tasks: Build and support cutting-edge infrastructure technologies while solving real-time technical problems.
- Company: Join a fast-growing team within the Home Office, focused on innovation and collaboration.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Why this job: Make a difference by ensuring seamless IT services and contributing to vital projects.
- Qualifications: Technical problem-solving skills and a passion for infrastructure technologies.
- Other info: Dynamic work environment with options for part-time or compressed hours.
The predicted salary is between 36000 - 60000 £ per year.
Shared Application Services (SAS) is a fast-growing business area within the Home Office. We are consolidating and growing our capabilities in application development and support. SAS uses the very latest technologies and will continue to evolve and adapt as new technologies come along.
The (SAS Digital Support) Team conducts real-time monitoring of the core technology, infrastructure, applications, and services within the Home Office, providing a consolidated single operational view of the Home Office technical estate and facilitating 24/7/365 support and recovery.
You will work closely with your team and others such as the Service Desk, Incident Managers, Project Managers, Service Transition, external suppliers, the Information Technology Operations Centre (ITOC) and Cyber-Security Operations Centre (CSOC). Together, you will ensure services are effectively monitored, incidents receive hands‑on L2 intervention and services are restored within agreed service level agreements.
Key Responsibilities- Building, configuring, transitioning, administering, and supporting infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open‑source packages and solutions.
- Resolving technical problems, ensuring that technical solutions continue to meet business requirements taking accountability for actions taken and decisions made.
- Identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users.
- Investigating faults in systems, processes, and services, and advise on the implementation of appropriate solutions and preventative measures.
- Working collaboratively to ensure that a set of IT products, suppliers and vendors come together to deliver an IT service.
- Using logical designs created by technical architects and required standards, methods, and tools (including prototyping tools where appropriate) to build infrastructure solutions.
Working Pattern: This role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 3 days per week due to business requirements.
Infrastructure Engineer in Manchester employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and technical expertise. This gives potential employers a tangible look at what you can do, especially in areas like infrastructure technologies.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to infrastructure engineering. Think about how you would handle real-time monitoring or incident management, as these are key aspects of the role.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals to join our team. Make sure your application stands out by tailoring it to the specific role and highlighting your relevant experience.
We think you need these skills to ace Infrastructure Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Engineer role. Highlight relevant experience and skills that match the job description, especially in areas like cloud solutions and technical problem-solving.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for the team. Share specific examples of how you've tackled similar challenges in the past and how you can contribute to our mission at SAS.
Showcase Your Technical Skills: Don’t shy away from showcasing your technical skills! Mention any relevant technologies or tools you’ve worked with, especially those related to infrastructure and application support, as they’re key to this role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Government Recruitment Service
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest infrastructure technologies mentioned in the job description. Brush up on your knowledge of compute, storage, networking, and cloud solutions. Being able to discuss these confidently will show that you’re not just a candidate, but a potential asset to their team.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past. Think about specific incidents where you took accountability for your actions and decisions. This will demonstrate your ability to handle real-time monitoring and incident management effectively.
✨Collaborate Like a Pro
Since the role involves working closely with various teams, be ready to discuss your experience in collaborative environments. Share instances where you’ve worked with service desks, project managers, or external suppliers to deliver IT services. Highlighting your teamwork skills can set you apart.
✨Understand Their Business Needs
Research the Home Office and its Shared Application Services. Understand their goals and challenges, especially regarding application development and support. Tailoring your responses to show how you can meet their specific business requirements will make a strong impression.