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- Tasks: Conduct interviews and reviews to tackle fraud in the benefits system.
- Company: Join a dedicated team within the Counter Fraud, Compliance and Debt Directorate.
- Benefits: Enjoy a healthy work-life balance with opportunities for learning and progression.
- Other info: Fast-paced environment with shifting priorities and collaborative teamwork.
- Why this job: Make a real impact while protecting public funds and ensuring compliance.
- Qualifications: Strong communication skills and ability to handle sensitive information.
The predicted salary is between 36000 - 60000 £ per year.
About the role
Within the Counter Fraud, Compliance and Debt Directorate (CFCD), we work to reduce fraud, error, and debt, to protect the public purse. As a Fraud Officer, you’ll be at the forefront of tackling fraud within the benefits system, conducting thorough interviews and reviews, pursuing all reasonable lines of enquiry, and taking corrective action on benefit awards where necessary. We offer a role where you can learn, progress, and maintain a healthy work-life balance while making a real impact.
Key responsibilities
- Conduct robust interviews with individuals by phone or in person, gather, review and closely scrutinise detailed evidence, taking corrective action when errors are found.
- Ensure compliance, adhering to DWP policies, CFCD operational procedures, and maintaining quality standards.
- Collaborate with teams and external partners—promoting fraud awareness within DWP and engaging effectively with business partners.
- Manage cases effectively, gathering and verifying information to support accurate benefit reassessments and overpayment calculations.
- Handle sensitive information, maintaining accurate records, redacting sensitive material, and liaising with other departments.
- Prioritise your workload, navigating shifting priorities efficiently in a fast-paced environment.
Fraud Officer - Acton, City Tower, Tooting and Bromley in London employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Officer - Acton, City Tower, Tooting and Bromley in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the fraud sector. They can give us insider tips on what the role really involves and how to ace those interviews.
✨Tip Number 2
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions for Fraud Officers. This will help us feel more confident and articulate during the real deal.
✨Tip Number 3
Showcase your skills! Prepare examples of how you've handled sensitive information or resolved complex issues in the past. We want to demonstrate our ability to manage cases effectively and maintain compliance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Fraud Officer - Acton, City Tower, Tooting and Bromley in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fraud Officer role. Highlight any relevant experience you have in conducting interviews, managing sensitive information, and working with compliance standards. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about tackling fraud and how your background makes you a great fit for our team. Keep it concise but impactful—show us your enthusiasm!
Showcase Your Attention to Detail: As a Fraud Officer, attention to detail is key. In your application, make sure to demonstrate this skill by providing clear examples of how you've successfully managed complex cases or handled sensitive information in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Government Recruitment Service
✨Know Your Stuff
Make sure you understand the ins and outs of fraud prevention and the benefits system. Brush up on DWP policies and CFCD operational procedures so you can speak confidently about how you would handle various scenarios.
✨Practice Your Interview Skills
Conduct mock interviews with a friend or family member. Focus on answering questions about your experience with compliance, evidence gathering, and case management. This will help you articulate your thoughts clearly during the actual interview.
✨Showcase Your Teamwork
Be ready to discuss examples of how you've collaborated with others in previous roles. Highlight any experiences where you promoted awareness or engaged with partners, as teamwork is key in this role.
✨Stay Organised and Prioritise
Demonstrate your ability to manage multiple cases and shifting priorities. Share specific strategies you use to stay organised and ensure that you can handle a fast-paced environment effectively.