At a Glance
- Tasks: Transform business needs into smart solutions using ServiceNow.
- Company: Join the innovative Service Tooling team at Defra.
- Benefits: Gain valuable experience and develop your skills in a supportive environment.
- Other info: Collaborate with diverse teams and enjoy excellent career growth opportunities.
- Why this job: Make a real difference by improving everyday processes for users.
- Qualifications: Strong analysis skills and a willingness to learn about ServiceNow.
The predicted salary is between 40000 - 50000 £ per year.
The Service Tooling team at Defra within Digital, Data, Technology and Security (DDTS) is looking for a Business Analyst to join our team with a focus on ServiceNow. As a Business Analyst you will translate business needs into smart, practical solutions, working closely with stakeholders to understand requirements, analyse current processes, and identify improvements using the ServiceNow platform to make everyday processes smoother and more efficient.
Key Responsibilities
- Translate business needs into practical solutions.
- Work closely with stakeholders to understand and document requirements.
- Analyse current processes and identify opportunities for improvement.
- Leverage the ServiceNow platform to implement solutions that enhance efficiency.
- Collaborate with cross‑functional teams to ensure solutions meet business objectives.
Qualifications
- Strong business analysis skills.
- Willingness to develop ServiceNow expertise through training.
- Excellent people skills and a sharp eye for detail.
Eligibility
Applicants without SC clearance are welcome to apply, but must be eligible to obtain it. To be eligible for SC clearance, all applicants are required to have been a UK resident for a minimum of 5 years. If this requirement is not met, the individual will not be able to progress their application further.
Business Analyst - ServiceNow in London employer: Government Recruitment Service
Defra is an exceptional employer that fosters a collaborative and innovative work culture, particularly within the Digital, Data, Technology and Security (DDTS) team. As a Business Analyst focusing on ServiceNow, you will benefit from extensive training opportunities to enhance your skills while contributing to meaningful projects that improve public services. Located in a supportive environment, Defra prioritises employee growth and offers a unique chance to make a tangible impact on everyday processes.
Contact Details:
Government Recruitment Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - ServiceNow in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Defra on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common Business Analyst scenarios. Think about how you would translate business needs into solutions using ServiceNow. We want to show them we’re ready to hit the ground running!
✨Tip Number 3
Show off your people skills! During interviews, engage with everyone from the receptionist to the hiring manager. We want to leave a positive impression on everyone we meet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows we’re serious about joining the team at Defra.
We think you need these skills to ace Business Analyst - ServiceNow in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Analyst. Highlight your experience with ServiceNow and any relevant projects that showcase your ability to translate business needs into practical solutions.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with the key responsibilities outlined in the job description. Don’t forget to mention your willingness to develop your ServiceNow expertise!
Showcase Your People Skills:Since this role involves working closely with stakeholders, make sure to highlight your excellent people skills. Share examples of how you've successfully collaborated with teams or managed stakeholder expectations in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Government Recruitment Service
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Familiarise yourself with its features and how it can be used to improve business processes. This will show that you're not just a great analyst, but also someone who can leverage the platform effectively.
✨Understand the Business Needs
Take time to research Defra and their current projects. Think about how you can translate their business needs into practical solutions. Being able to discuss specific examples of how you've done this in the past will really impress the interviewers.
✨Prepare for Stakeholder Scenarios
Since you'll be working closely with stakeholders, prepare for questions around stakeholder management. Think of examples where you've successfully gathered requirements or resolved conflicts. This will demonstrate your excellent people skills and ability to collaborate.
✨Show Your Analytical Skills
Be ready to discuss how you've analysed processes in previous roles. Bring examples of how you've identified opportunities for improvement and the impact those changes had. This will highlight your strong business analysis skills and attention to detail.
