At a Glance
- Tasks: Conduct user research to shape finance digital services based on real user needs.
- Company: Join the Government Recruitment Service and make a difference in public services.
- Benefits: Competitive salary starting from £58,207 and opportunities for professional growth.
- Other info: Proud member of the Disability Confident employer scheme.
- Why this job: Be a champion for user-centred design and influence impactful decisions.
- Qualifications: Experience in user research and strong analytical skills required.
The predicted salary is between 57036 - 69710 £ per year.
We're looking for a Senior User Researcher to help ensure Finance digital services are designed around genuine user needs and evidence-based decision making. You'll work closely with stakeholders, delivery teams and service users to generate insights that shape products and services from discovery through to live operation. The role requires someone who can plan and deliver high-quality research, communicate findings effectively and champion user-centred design across multidisciplinary teams. You'll play a key role in ensuring that decisions are informed by evidence, helping teams deliver services that are accessible, effective and deliver real value to users.
Essential requirements:
- Experience planning, designing and delivering user research across different stages of the product or service lifecycle.
- Strong knowledge of qualitative and quantitative research methods and the ability to select the most appropriate approach for different research objectives.
- Experience conducting user interviews, workshops, usability testing and other research activities to gather actionable insights.
- Ability to analyse, synthesise and communicate complex findings in a way that supports decision-making and drives service improvements.
Proud member of the Disability Confident employer scheme.
481125 Senior User Researcher in London employer: Government Recruitment Service
The Ministry of Justice is an exceptional employer, offering a dynamic and inclusive work environment where finance professionals can thrive. With a strong commitment to employee development, flexible working options, and a robust pension scheme, the MoJ fosters a culture of collaboration and innovation, ensuring that every team member has the opportunity to influence key financial strategies that impact the nation. Located nationally, this role provides the unique advantage of engaging with diverse stakeholders across the UK, making it a rewarding place for those seeking meaningful contributions to public service.
Contact Details:
Government Recruitment Service Recruitment Team
