Government Recruitment Service in the United Kingdom is seeking an ITSM Knowledge Content & Quality Assurance Manager for Defra. You will lead knowledge management initiatives, drive content standards, and ensure information is accurate, searchable and actionable across the ITSM landscape.
Working within the DDTS, you will support the Knowledge Management Lead, oversee governance, assure content quality, and help scale automation and AI-enabled solutions on the ServiceNow platform, including
ITSM Knowledge & QA Manager: Content, Governance & AI employer: Government Recruitment Service
The Ministry of Justice is an exceptional employer, offering a dynamic and inclusive work environment where finance professionals can thrive. With a strong commitment to employee development, flexible working options, and a robust pension scheme, the MoJ fosters a culture of collaboration and innovation, ensuring that every team member has the opportunity to influence key financial strategies that impact the nation. Located nationally, this role provides the unique advantage of engaging with diverse stakeholders across the UK, making it a rewarding place for those seeking meaningful contributions to public service.
Contact Details:
Government Recruitment Service Recruitment Team
