At a Glance
- Tasks: Tackle fraud in the benefits system through interviews and evidence reviews.
- Company: Join a dedicated team within the Counter Fraud, Compliance and Debt Directorate.
- Benefits: Enjoy a healthy work-life balance, learning opportunities, and career progression.
- Why this job: Make a real impact while protecting public funds and ensuring compliance.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Fast-paced environment with opportunities to collaborate and engage with partners.
The predicted salary is between 28800 - 43200 £ per year.
Within the Counter Fraud, Compliance and Debt Directorate (CFCD), we work to reduce fraud, error, and debt, to protect the public purse. As a Fraud Officer, you’ll be at the forefront of tackling fraud within the benefits system, conducting thorough interviews and reviews, pursuing all reasonable lines of enquiry, and taking corrective action on benefit awards where necessary. We offer a role where you can learn, progress, and maintain a healthy work-life balance while making a real impact.
As a Fraud Officer you will:
- Conduct robust interviews with individuals by phone or in person, gather, review and closely scrutinise detailed evidence, taking corrective action when errors are found.
- Ensure compliance, adhering to DWP policies, CFCD operational procedures, and maintaining quality standards.
- Collaborate with teams and external partners—promoting fraud awareness within DWP and engaging effectively with business partners.
- Manage cases effectively, gathering and verifying information to support accurate benefit reassessments and overpayment calculations.
- Handle sensitive information, maintaining accurate records, redacting sensitive material, and liaising with other departments.
- Prioritise your workload, navigating shifting priorities efficiently in a fast-paced environment.
Fraud Officer - Chatham and Folkestone employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Officer - Chatham and Folkestone
✨Tip Number 1
Network like a pro! Reach out to current or former Fraud Officers on LinkedIn or at local events. They can give you insider tips and might even know about job openings before they're advertised.
✨Tip Number 2
Practice your interview skills! Since you'll be conducting interviews as part of the role, it’s crucial to be confident. Grab a mate and do some mock interviews to get comfortable with the process.
✨Tip Number 3
Showcase your attention to detail! When you’re in interviews, share examples of how you've handled sensitive information or managed complex cases. This will demonstrate that you’re ready for the responsibilities of a Fraud Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Fraud Officer - Chatham and Folkestone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fraud Officer role. Highlight any relevant experience you have in fraud detection, compliance, or working with sensitive information. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about tackling fraud and how your background makes you a great fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills: As a Fraud Officer, you'll need to conduct interviews and collaborate with various teams. Make sure your application reflects your strong communication skills. Whether it's through your writing style or examples of past experiences, let us know you can connect with others effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Government Recruitment Service
✨Know Your Stuff
Make sure you understand the ins and outs of fraud prevention and compliance. Brush up on DWP policies and CFCD operational procedures, as these will likely come up during your interview. Being able to discuss specific examples of how you've tackled similar issues in the past will really impress.
✨Practice Your Interview Skills
Since you'll be conducting interviews as part of the job, it’s a good idea to practice your interviewing techniques. Consider role-playing with a friend or family member to get comfortable asking questions and gathering information. This will help you feel more confident when it's your turn to shine.
✨Showcase Your Team Spirit
Collaboration is key in this role, so be prepared to talk about your experience working with teams and external partners. Share examples of how you've promoted awareness or engaged effectively with others in previous roles. This will demonstrate that you're not just a lone wolf but a team player.
✨Stay Organised and Adaptable
In a fast-paced environment, being organised is crucial. Be ready to discuss how you prioritise your workload and manage shifting priorities. You might even want to share a specific instance where you successfully navigated a challenging situation, showing that you can handle the pressure while maintaining quality standards.