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- Tasks: Lead IT change management processes and ensure smooth implementation of changes.
- Company: Join the Department for Business and Trade, a top public sector employer.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Why this job: Make a real impact on the economy while working with innovative tech solutions.
- Qualifications: Expertise in IT change management and strong communication skills required.
- Other info: Be part of a dynamic team recognised for excellence in the public sector.
The predicted salary is between 43200 - 72000 £ per year.
The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways:
- We help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly.
- We open international markets and ensure resilient supply chains through Free Trade Agreements, trade facilitation and multilateral agreements.
- We work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow.
The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The team have been nominated four times in a row for ‘Best Public Sector Employer’ at the Women in Tech awards and won the award in 2025!
The work of Service Management within our department is expanding and we are increasing the number of changes that are raised in order to meet user needs. We require two Senior IT Change Managers who can take responsibility for overseeing and co-ordinating changes through our current and future change and release process, ensuring that the relevant approvals from within DBT are gathered in an efficient and timely manner and enabling IT changes to be delivered with minimal risk.
This will be someone who has the authority and ability to unblock issues where they arise and manage complex release and deployment pipelines. You will also bring some of the Service Management Improvement resources to life, for example, designing and applying ITIL-aligned change control processes to ensure changes are designed, built, tested, and deployed with effective stakeholder engagement and minimal risk of failure.
In addition, you will oversee our internal change meetings ensuring that there is a robust mechanism for escalating changes appropriately. Alongside this, you will manage the people aspect of changes, communicating effectively and using relevant techniques to land your work.
Main responsibilitiesYou will be:
- Applying expert knowledge and understanding of IT change and release management to create, implement and own an effective and efficient IT change and release management process, aligning to ITILv4.
- Taking ownership of the processes and procedures involved in IT change and release management, ensuring that requests for change are validated and meet business needs.
- Carrying out regular reviews of the end-to-end IT change management process and initiating improvements, including process automation where possible.
- Implementing and embedding internal Change Advisory Board meetings.
- Contributing to the planning process - prioritising IT changes and associated implementation work against the capacity and capability of the team.
- Managing the communication of IT change and release details and schedules to update key stakeholders.
- Managing resistance to change, guiding colleagues through the change and release lifecycle.
Senior IT Change Manager in Edinburgh employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Change Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Senior IT Change Manager. Highlight your experience with ITIL processes and managing change effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Senior IT Change Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior IT Change Manager role. Highlight your experience with IT change and release management, especially any ITIL-aligned processes you've implemented. We want to see how your skills align with our mission at DBT!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our goals. Be sure to mention specific examples of how you've managed complex changes in the past.
Showcase Your Communication Skills: As a Senior IT Change Manager, communication is key. In your application, demonstrate how you've effectively communicated changes to stakeholders and managed resistance. We love seeing candidates who can engage and guide their teams through transitions!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Government Recruitment Service
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL v4 knowledge. Be ready to discuss how you've applied ITIL principles in previous roles, especially in change and release management. This will show that you understand the framework and can implement it effectively.
✨Demonstrate Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged with stakeholders during change processes. Highlight your communication strategies and how you managed resistance to change. This is crucial for the role, so be specific about your techniques and outcomes.
✨Showcase Your Problem-Solving Abilities
Think of instances where you've had to unblock issues in a change process. Be ready to explain your thought process and the steps you took to resolve these challenges. This will demonstrate your ability to manage complex release pipelines effectively.
✨Be Ready to Discuss Process Improvements
Come prepared with ideas on how you would review and improve the end-to-end IT change management process. Mention any experience you have with process automation and how it can enhance efficiency. This shows you're proactive and focused on continuous improvement.
