Digital Adoption Manager

Digital Adoption Manager

Croydon Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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Government Recruitment Service

At a Glance

  • Tasks: Lead digital adoption initiatives and enhance user experience with Microsoft 365.
  • Company: Join the Home Office, dedicated to building a safe and prosperous UK.
  • Benefits: Full-time role with flexible hours, competitive salary, and personal development opportunities.
  • Why this job: Make a real impact by bridging the digital gap in a dynamic environment.
  • Qualifications: Experience in digital adoption and change management is essential.
  • Other info: Collaborate with a passionate team on high-profile projects across the UK.

The predicted salary is between 36000 - 60000 ÂŁ per year.

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.

Home Office Digital, Data and Technology designs, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property.

The Senior Digital Adoption Manager plays a key role within our Digital Adoption Team to support the Home Office wide adoption of digital products (Microsoft 365) through campaigns, promotions, communication, education, training and support aimed at increasing digital adoption across the Home Office.

You will use your deep knowledge and experience together with your knowledge of the organisation to ensure the full realisation of digital dividends. You will be part of the team helping to bridge the “digital gap” between the executive vision and user experience, providing support to ensure the business objectives and product outcomes are aligned and measured for success.

As a Senior Digital Adoption Manager, you will work collaboratively with strategic partners and stakeholders to look for opportunities to exploit existing digital tools to help solve current and future business problems and increase the return on investment. You will provide expert advice to assist business areas to work through the implications and options available. As part of the adoption approach, you will engage with the organisation-wide Digital Champions network.

You will keep up to date with the latest developments in the digital workplace technologies and change methodologies, including any knowledge, best practice and innovations from the cross government digital adoption community of experts.

This is a challenging and fast paced role, positioned at the heart of a dynamic and changing area of DDaT. You will have the opportunity to work within a dynamic team on a number of high profile workstreams.

Key responsibilities

Your main day to day responsibilities will be:

  • Creating required Business Change (Digital Adoption) products, leading on engagement with key contacts, and ensuring products are fit for purpose for the organisation.
  • Working with the team and Senior Managers to create and maintain communications plans, including Business Change (Digital Adoption) messaging. Providing content for Business Change (Digital Adoption) communications.
  • Identifying and classifying stakeholders, ensuring their inclusion in stakeholder engagement plan, and acting as the point of contact for a large group, and senior stakeholders.
  • Designing and delivering business process and operating model improvements using M365 which drive alignment and efficiency, utilising best practice and innovation.
  • Providing project (Digital Adoption) colleagues with Change Management support and guidance.
  • Assessing the effectiveness of Business Change (Digital Adoption) materials and communications, iterating when needed to ensure they meet the needs of the audience and stakeholders.

You will also be expected to carry out the following day to day activities:

  • Undertaking appropriate training for the role, seeking to constantly improve performance through personal development.
  • Managing the performance and supporting the development of the Digital Adoption Manager in line with Home Office performance management policy and standards.

Working pattern

Due to the business requirements of this role, it is only available on a full-time basis. However, job-share and compressed hours are available.

Travel

Travel within the UK and overnight stays will be required.

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Digital Adoption Manager employer: Government Recruitment Service

The Home Office is an exceptional employer, offering a dynamic work environment where innovation meets public service. As a Senior Digital Adoption Manager, you will be part of a collaborative team dedicated to enhancing digital capabilities across the UK government, with ample opportunities for professional growth and development. The inclusive culture fosters continuous learning and engagement, ensuring that your contributions directly impact the safety and prosperity of the nation.
Government Recruitment Service

Contact Detail:

Government Recruitment Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Adoption Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, make sure to highlight your experience with digital tools and change management. Share specific examples of how you've driven digital adoption in previous roles – it’ll make you stand out!

✨Tip Number 3

Prepare for interviews by researching the Home Office and its digital initiatives. Understand their goals and challenges, and think about how you can contribute to bridging the digital gap. Tailor your responses to show you’re the perfect fit for their team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our mission at StudySmarter.

We think you need these skills to ace Digital Adoption Manager

Digital Adoption
Microsoft 365
Stakeholder Engagement
Change Management
Business Process Improvement
Communication Skills
Project Management
Training and Development
Analytical Skills
Collaboration
Innovation
Performance Management
Knowledge of Digital Workplace Technologies
Campaign Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with digital adoption and change management. We want to see how your skills align with the role of Senior Digital Adoption Manager, so don’t hold back on showcasing your relevant achievements!

Showcase Your Communication Skills: Since this role involves a lot of stakeholder engagement, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application, and provide examples of how you've successfully communicated complex ideas in the past.

Highlight Your Collaborative Spirit: We love team players! Make sure to mention any experiences where you’ve worked collaboratively with others, especially in a digital context. This will show us that you can bridge the gap between executive vision and user experience effectively.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at the Home Office.

How to prepare for a job interview at Government Recruitment Service

✨Know Your Digital Stuff

Make sure you brush up on your knowledge of Microsoft 365 and other digital tools relevant to the role. Be ready to discuss how you've used these tools in past experiences and how they can solve current business problems.

✨Understand the Home Office's Mission

Familiarise yourself with the Home Office's goals and how the Digital Adoption Manager role fits into their mission. This will help you align your answers with their objectives and show that you're genuinely interested in contributing to their work.

✨Engage with Stakeholder Strategies

Prepare examples of how you've successfully engaged with stakeholders in previous roles. Think about how you can demonstrate your ability to identify and classify stakeholders, as well as how to communicate effectively with them.

✨Showcase Your Change Management Skills

Be ready to discuss your experience with change management methodologies. Highlight any specific projects where you've led digital adoption initiatives and how you measured their success. This will show that you have the expertise needed for this fast-paced role.

Digital Adoption Manager
Government Recruitment Service
Location: Croydon
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