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- Tasks: Lead the transition of projects to live service, ensuring quality and efficiency.
- Company: Join a dynamic team at the Home Office, focused on innovative service management.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by driving successful project transitions and enhancing service delivery.
- Qualifications: Experience in service management and strong collaboration skills are essential.
- Other info: Be part of a supportive environment with excellent career advancement potential.
The predicted salary is between 48000 - 72000 £ per year.
As a Lead Transition Service Manager, your main day to day responsibilities will be to:
- Enable the process to transition projects to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams to ensure a standard set of transition gateways are met and that a consistent set of Service Operations requirements are incorporated into service designs.
- Ensure and assure that the required people, processes, suppliers and tools are in place to accept new services.
- Drive work forward to meet delivery deadlines, without compromising quality of delivered service.
- Make recommendations on rollout approaches, acceptance planning, handover requirements, quality assurance activities and early-life support.
- Work collaboratively by establishing and maintaining strong relationships with project teams, Service Management and third-party suppliers to solve problems and overcome obstacles.
- Drive the transition process, including prioritisation, risk management and dependency activities to ensure effective transition.
- Onboard the new service on to the Home Office ServiceNow ITSM tooling working effectively with project teams, the Service Architect, support teams, technical teams and commercial teams to ensure that all parties have a thorough understanding of the service that they are providing or consuming.
Lead Service Transition Manager in Croydon employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service Transition Manager in Croydon
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Lead Service Transition Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to service transition management. We suggest you come up with examples from your past experiences that showcase your ability to drive projects forward and manage risks effectively.
✨Tip Number 3
Don’t forget to research the company culture! Understanding how they operate will help you tailor your responses during interviews. We want you to show them that you’re not just a fit for the role, but for the team too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Lead Service Transition Manager position!
We think you need these skills to ace Lead Service Transition Manager in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Service Transition Manager role. Highlight your experience with service transitions, project management, and collaboration with teams. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed transitions and built strong relationships in previous roles.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention times when you’ve solved complex problems or overcome obstacles. We love candidates who can think on their feet and drive work forward, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Government Recruitment Service
✨Know Your Transition Processes
Familiarise yourself with the key transition processes and methodologies relevant to the role. Be ready to discuss how you’ve successfully managed transitions in the past, focusing on the structured approach and the importance of meeting transition gateways.
✨Showcase Collaboration Skills
Highlight your experience in working collaboratively with various teams, including project teams and third-party suppliers. Prepare examples that demonstrate your ability to build strong relationships and solve problems effectively.
✨Emphasise Quality Assurance
Be prepared to talk about your approach to quality assurance during service transitions. Discuss specific strategies you’ve implemented to ensure that services meet operational requirements without compromising quality.
✨Understand ServiceNow ITSM Tooling
Brush up on your knowledge of ServiceNow and its functionalities. If you have experience onboarding services onto ITSM tools, share those insights, as it shows you can hit the ground running in this role.
