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- Tasks: Build and support cutting-edge infrastructure technologies while solving real-world technical problems.
- Company: Join a fast-growing team within the Home Office, focused on innovation and collaboration.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Why this job: Make a difference by ensuring critical services run smoothly 24/7 in a dynamic environment.
- Qualifications: Technical problem-solving skills and a passion for IT infrastructure.
- Other info: Work with diverse teams and gain hands-on experience in a supportive atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
Shared Application Services (SAS) is a fast-growing business area within the Home Office. We are consolidating and growing our capabilities in application development and support. SAS uses the very latest technologies and will continue to evolve and adapt as new technologies come along.
The (SAS Digital Support) Team conducts real-time monitoring of the core technology, infrastructure, applications, and services within the Home Office, providing a consolidated single operational view of the Home Office technical estate and facilitating 24/7/365 support and recovery.
You will work closely with your team and others such as the Service Desk, Incident Managers, Project Managers, Service Transition, external suppliers, the Information Technology Operations Centre (ITOC) and Cyber-Security Operations Centre (CSOC). Together, you will ensure services are effectively monitored, incidents receive hands‑on L2 intervention and services are restored within agreed service level agreements.
Key Responsibilities- Building, configuring, transitioning, administering, and supporting infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open‑source packages and solutions.
- Resolving technical problems, ensuring that technical solutions continue to meet business requirements taking accountability for actions taken and decisions made.
- Identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users.
- Investigating faults in systems, processes, and services, and advise on the implementation of appropriate solutions and preventative measures.
- Working collaboratively to ensure that a set of IT products, suppliers and vendors come together to deliver an IT service.
- Using logical designs created by technical architects and required standards, methods, and tools (including prototyping tools where appropriate) to build infrastructure solutions.
Working Pattern: This role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 3 days per week due to business requirements.
Infrastructure Engineer in Croydon employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer in Croydon
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and technical expertise. This gives potential employers a tangible look at what you can do, especially in infrastructure technologies.
✨Tip Number 3
Prepare for interviews by practising common questions related to infrastructure engineering. Think about scenarios where you've solved technical problems or worked collaboratively, as these will come up in discussions.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Keep an eye on our job listings and make sure your application stands out!
We think you need these skills to ace Infrastructure Engineer in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Infrastructure Engineer role. Highlight your experience with infrastructure technologies, cloud solutions, and any relevant projects you've worked on. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at SAS and how your background aligns with our mission. Be sure to mention specific technologies or methodologies you’re familiar with that are relevant to the role.
Showcase Problem-Solving Skills: In your application, don’t forget to include examples of how you've resolved technical issues in the past. We love candidates who can demonstrate their ability to troubleshoot and implement effective solutions, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Government Recruitment Service
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest infrastructure technologies mentioned in the job description. Brush up on your knowledge of compute, storage, networking, and cloud solutions. Being able to discuss specific tools and technologies will show that you're not just familiar but genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past. Think about times when you identified faults in systems or processes and how you implemented solutions. This will demonstrate your accountability and ability to think critically under pressure.
✨Collaborate Like a Pro
Since this role involves working closely with various teams, be ready to discuss your experience in collaborative environments. Share examples of how you’ve worked with service desks, incident managers, or external suppliers to deliver IT services effectively.
✨Understand the Business Needs
Familiarise yourself with the Home Office's mission and how the Shared Application Services team fits into it. Showing that you understand the business requirements behind the technical solutions will set you apart as a candidate who can align technology with organisational goals.