Credit Control Manager

Have you got the enthusiasm and drive to work collaboratively with colleagues, stakeholders and customers, delivering quality at pace?

Can you effectively communicate verbally and in writing, interpreting financial information to set, monitor and review credit?

Do you seek a role where your work will have a direct impact on the finances of the Agency and can make a real difference?

We have a great opportunity to join our Finance team as a Credit Manager. If you are looking for a role that ticks all the boxes, including continued professional development, opportunities to broaden your skills and knowledge in a fast-paced and evolving Agency, whilst delivering great customer service to our customers, please get in touch.

This is a fantastic opportunity to be supported through a professionally recognised CICM qualification.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it\’s like working at Vehicle Certification Agency – Department for Transport Careers

Our work is focused on improving vehicle safety and environmental protection by providing robust testing and certification to national and internationally recognised standards. We are a part of the Department of Transport as the designated UK Vehicle Type Approval Authority. With more than 40 years’ experience, we have become one of the largest and well-respected approval bodies around. The Finance team plays an important role providing support and guidance ensuring compliance for the Vehicle Certification Agency in the UK and its overseas offices.

For further information, check out what John Golding Finance Controller, has to say about our Finance Team and what you can expect joining the VCA.

As an experienced Credit Manager, you will play a key role in our Finance and Resources department, supporting the fundamental work we do. Using your expertise and knowledge to oversee effective management of customer debt in line with credit management policy, You will find yourself at the centre of a variety of projects and activity in the Agency, contributing ideas and solutions to problems, as well as leading the way for change and improvement to ensure we are working at our best.

Strong interpersonal skills and the ability to communicate effectively in-person and in writing is necessary as you will be working closely with colleagues and customers in the UK and overseas. You will oversee operation of the credit control section, managing a small team to secure repayment of credit from customers in line with terms. You will need to act professionally and in accordance with our organisation’s values, delivering quality at pace and carefully ensuring your work is accurate and to our exacting standards.

We are committed to your ongoing growth and the upskilling of our staff. You will be encouraged to partake in learning modules and training, additional qualifications and will be supported to achieve your career aspirations and goals. We also champion a work-life balance, with flexible working policies and our invested interest in your physical and mental wellbeing, delivering monthly webinars and topical conversations.

Your main duties will include but will not be limited to:

As a Credit Manager, your key responsibilities will include:

• Ensure all new customers have an appropriate credit rating and limit backed up by a credit report from an approved credit agency. Customers to be added to Risk Monitor, to ensure any adverse information is received quickly and acted upon, in the best interest of the Agency.
• Ensure all existing customers credit terms are reviewed at least annually, in line with VCA authority limits.
• Ensure debit is collected in accordance with authorised payment terms to minimise bad debt risk and maximise cash flow.
• Oversee the recording of receivables in the Agency’s accounting system.
• Oversee the resolution of queries from customers related to payment of invoices through liaison with operational departments.
• Lead the process of regular credit reviews with the team.
• Manage any legal recovery proceedings.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only – whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.