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- Tasks: Engage with individuals in detention, ensuring meaningful communication and support.
- Company: Join the Home Office, dedicated to building a safe and fair UK.
- Benefits: Full training, supportive team environment, and opportunities for personal development.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
- Other info: Full-time role with varied shifts; training provided for personal safety techniques.
The predicted salary is between 36000 - 60000 £ per year.
The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports. Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain.
The Detention Progression and Returns Command (DPRC) serves all detained casework commands including the Immigration Enforcement (IE) National Returns and Progression Command, IE Foreign National Offenders (FNO) Returns command, Detained Asylum Casework, as well as Border Force and Special Cases unit.
The DPRC provides:
- Entry to detention, through the Detention Gatekeeper (DGK).
- Consideration of raised medical practitioner concerns, through the (Detention Centre) Detained Medical Report Team (DMRT).
- Interaction with those in immigration detention, through Detention Engagement Teams (DETs).
- Consideration of last-minute representations, through the Operational Support Certification Unit (OSCU).
- Changes to detained casework processes, through the Detained Casework Oversight and Improvement Team (DCOIT).
We are offering the opportunity to play a key role in redefining Home Office interactions with our detained population, providing a humane, safe and secure environment for those in detention, whilst the Home Office progresses their case. Detention Engagement Teams are in place in all eight Immigration Removal Centres (IRCs) across the UK.
The successful candidate will be responsible for the provision of on-site day to day engagement between Home Office and those in detention. Your team will proactively speak and meet with people in the Derwentside IRC to build robust plans for return, detecting and overcoming current or perceived barriers and concerns.
Key Responsibilities
The successful candidate will be responsible for (but not limited to):
- Ensuring that engagement with those in detention is robust and meaningful.
- Monitoring contact across multiple disciplines (face to face, email, telephone and post) ensuring that all contact opportunities enable business critical objectives to be met.
- Identifying risks and seeking continuous improvement opportunities to further shape and develop DETs, ensuring that best practice is shared with colleagues across the network.
- Undertaking a proactive approach to workforce management, ensuring optimal deployment of resources across business hours and raising associated issues, exercising effective financial control in managing resources, ensuring propriety, compliance and value for money.
- Providing guidance and support to managers relating to sophisticated Immigration Enforcement policy and procedural issues involving those in detention.
- Acting as the lead on-site contact point between DETs and a wide range of internal/external stakeholders, in particular across Immigration Enforcement and Detention Services.
- Leading, managing and reporting on staff performance for those in the assigned management line, addressing any staff development needs, handling attendance and sickness related absence in line with current policies and procedures.
- Acting on Call oversight for DETs during out of hours and weekends on a Rota basis alongside the wider DET SEO team.
- Ensuring that all relevant Management Information relating to engagement activity is available, accurate and supplied to the DPRC management in a timely fashion.
Working Pattern
Due to the business requirements of this role, it is only available on a full-time basis.
Shift Working
Successful candidates will need to be able to attend for all shifts including early starts, late night finishes, and overnight shifts. These shifts may be outside of public transport operating hours.
Training
You will receive full training and support to do the job. Training will take place on the job. Even then you are never alone; you work as part of a team where there is always someone around for advice and support. This role can be physically demanding and if successful you will be required to complete and pass Personal Safety Training (PST) Level 2 which develops skills in personal safety techniques. Further information on what the training involves can be found on our website.
Area Manager in Consett employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager in Consett
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Home Office, especially those in roles similar to Area Manager. They can give you insider tips and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by understanding the key responsibilities of the role. Think about how your experience aligns with ensuring robust engagement with those in detention and managing resources effectively.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and improved processes in previous roles. The Home Office values proactive management and continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a difference.
We think you need these skills to ace Area Manager in Consett
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the key responsibilities of the Area Manager role. We want to see how you can contribute to our mission at the Home Office!
Showcase Your Communication Skills: Since this role involves engaging with those in detention, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect your ability to connect with diverse audiences.
Highlight Your Problem-Solving Abilities: We’re looking for someone who can identify risks and seek continuous improvement. Share examples from your past where you've successfully tackled challenges or improved processes, as this will resonate well with us.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to the right people and shows that you’re serious about joining our team.
How to prepare for a job interview at Government Recruitment Service
✨Know the Home Office Inside Out
Before your interview, make sure you understand the Home Office's mission and values. Familiarise yourself with their work on immigration enforcement and how it impacts the detained population. This knowledge will help you demonstrate your commitment to their goals.
✨Showcase Your Engagement Skills
As an Area Manager, you'll need to engage effectively with those in detention. Prepare examples of how you've successfully communicated and built relationships in challenging environments. Highlight your ability to listen and respond to concerns, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in the role and how you would address them. Practising these scenarios can help you articulate your thought process clearly.
✨Demonstrate Leadership and Team Management
You'll be responsible for managing a team, so be prepared to discuss your leadership style. Share specific examples of how you've motivated teams, handled performance issues, and ensured compliance with policies. This will show that you're ready to take on the responsibilities of the position.
