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- Tasks: Lead financial and criminal investigations to ensure fair child maintenance payments.
- Company: Join the DWP, the UK's largest public service provider making a real difference.
- Benefits: Flexible work-life balance, personal development, and career growth opportunities.
- Why this job: Make a positive impact on vulnerable families while developing your skills.
- Qualifications: Strong analytical skills and ability to conduct thorough investigations.
- Other info: Inclusive and diverse workplace with passionate professionals dedicated to support.
The predicted salary is between 36000 - 60000 £ per year.
Overview
As the UK government’s largest public service provider, the Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policies. The Child Maintenance Service (CMS) supports parents who are unable to reach a private financial agreement by ensuring—and when necessary, enforcing—their legal responsibility to contribute to their child’s living costs. Our mission is simple: to get money to children, because it makes a real difference in their lives.
While we’ve made significant progress in transforming our service, we remain ambitious about what more we can achieve for the families who rely on us. CMS is a dynamic and rewarding place to work. Step into any of our service centres and you’ll find passionate, dedicated professionals committed to supporting our customers.
We are proud to foster an inclusive and diverse workforce where everyone can thrive. If you\’re looking to make a difference, this could be the career for you.
This is a fantastic opportunity to start or grow a fulfilling career in the Civil Service. We offer a flexible work-life balance, along with opportunities for growth, challenge, and personal development.
Take a look at the DWP YouTube channel to find out more https://youtu.be/DwG6S1XQy2Y
Financial Investigations Unit
The Financial Investigations Unit (FIU) is a nationally based team with responsibility for all criminal investigations and financial investigations where clients have complicated tax arrangements which minimise their liability to pay maintenance. The FIU is at the heart of DWP’s frontline operations helping to change people’s lives. FIU brings together strategy, policy and analysis for fraud, error and financial correctness in the child maintenance arena.
Our Executive Officers support the Directorate in ensuring that Fraud and Error is kept to an absolute minimum, that maintenance calculations accurately reflect the financial status of our parents whilst protecting some of the most vulnerable in our society. We work closely with stakeholders to deliver the very best service possible to each customer.
Your work will involve several aspects; all subject to changing business priorities. You will undertake a range of duties with the following provided as an example.
Responsibilities
- Leading on financial and or, criminal investigations, to establish such things as the correct income to use in the calculation of child maintenance payments.
- Managing investigations on an end-to-end basis, including gathering, analysing and evaluating evidence to effectively progress investigations to an outcome, including decision making.
- Managing and conducting fraud investigations, in accordance with all legal and policy requirements, pursuing all reasonable lines of enquiry including appropriate use of surveillance and visiting customers and witnesses.
- Conduct robust and challenging interviews by telephone or in person in accordance with all legal and policy requirements, pursuing all reasonable lines of enquiry. Ensuring declarations and changes have been reported at the right time and taking appropriate corrective action if errors are found.
- Developing and preparing prosecution cases, representing the department by attending court and giving evidence in criminal cases and appeal tribunals.
- Working collaboratively, effectively and flexibly within a team, contributing towards team expectations.
- Liaising with other departments/organisations such as Local Authorities (LAs), Police and HMRC within the framework of any existing partnership agreements.
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Child Maintenance Service Financial Investigations Unit Investigator employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Child Maintenance Service Financial Investigations Unit Investigator
✨Tip Number 1
Network like a pro! Reach out to people in the Child Maintenance Service or related fields on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to financial investigations. We recommend role-playing with a friend to get comfortable discussing your skills and experiences that align with the job description.
✨Tip Number 3
Show your passion for making a difference! During interviews, share specific examples of how you've positively impacted others in previous roles. This will resonate well with the mission of the CMS.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at DWP.
We think you need these skills to ace Child Maintenance Service Financial Investigations Unit Investigator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of an Investigator in the Financial Investigations Unit. We want to see how you can contribute to our mission of supporting families!
Showcase Relevant Experience: When detailing your work history, focus on any experience related to financial investigations or working with vulnerable populations. We love seeing candidates who have a passion for making a difference in people's lives.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the skills we need in this role.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets seen by the right people. We’re excited to hear from you!
How to prepare for a job interview at Government Recruitment Service
✨Know Your Stuff
Make sure you understand the role of the Financial Investigations Unit and the importance of child maintenance. Brush up on relevant laws and policies, as well as any recent changes in legislation that could impact your work. This will show your commitment and knowledge during the interview.
✨Showcase Your Investigation Skills
Prepare examples from your past experiences where you've successfully conducted investigations or handled complex cases. Be ready to discuss your approach to gathering evidence, analysing information, and making decisions. This will demonstrate your capability to manage investigations effectively.
✨Practice Your Interview Techniques
Since the role involves conducting interviews, practice how you would handle challenging conversations. Think about how to ask probing questions while remaining professional and empathetic. Role-playing with a friend can help you feel more confident and prepared.
✨Emphasise Teamwork and Collaboration
The job requires working closely with various stakeholders, so be prepared to discuss how you’ve successfully collaborated in the past. Highlight your ability to communicate effectively and work flexibly within a team, as this is crucial for delivering the best service to customers.