At a Glance
- Tasks: Provide technical support and manage casework for woodland projects.
- Company: Join the Forestry Commission, the UK's forestry experts.
- Benefits: Gain valuable experience in environmental policy and administration.
- Other info: Dynamic role with opportunities to engage with diverse stakeholders.
- Why this job: Make a difference in protecting and expanding England's woodlands.
- Qualifications: Strong organisational skills and a willingness to learn.
The predicted salary is between 30000 - 40000 € per year.
Forestry Commission - Forest Services are the government's forestry experts facilitating delivery of government policy to protect, improve and expand England's woods and forests. We advise nationally and locally on how to unlock the full potential of woodlands and the forestry sector to protect, improve and expand England’s valuable woodland assets. We encourage good practice through professional advice, partnerships, advocacy and grants while discouraging damaging or inappropriate forestry practice through regulations and standards. Our work involves engagement with an enormous range of people and organisations, from small landowners and wood businesses through to large corporations and other public bodies.
We are seeking a dynamic individual who learns quickly to provide technical support to our team of Woodland Officers, Woodland Creation Officers and Field Managers.
Responsibilities:- Casework facilitation through the preparation of electronic case files from multiple platforms providing all necessary documents ready for Woodland Officer review, allocating cases, and providing further administrative support during processing through to case completion.
- Updating national and local trackers and maintaining a rolling progress report on all casework for managers.
- Supporting Woodland Officers with queries, process and documentation relating to grants and incentives.
- Liaising with agents and government bodies to resolve queries relating to incentives and ensure workflows progress efficiently.
- Communicating updates from NO on process changes to the field teams and inputting into process changes.
- Using Power BI and Excel to create and update local reports and dashboards to provide management information.
- Supporting wider team members with ad-hoc requests including reporting, data interrogation and technical and system advice.
While most of the work is administrative, the post offers an opportunity to learn how trees, woods and forestry deliver a range of environmental, social and economic benefits and how Government supports this.
Technical Support Officer in Brighton employer: Government Recruitment Service
The Forestry Commission - Forest Services is an exceptional employer, offering a unique opportunity to contribute to the protection and enhancement of England's woodlands. With a strong commitment to professional development, employees benefit from a collaborative work culture that values innovation and engagement with diverse stakeholders. Located in a dynamic environment, the role of Technical Support Officer not only provides meaningful work but also fosters growth through hands-on experience in forestry practices and government policy implementation.
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Officer in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the forestry sector, attend events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that Technical Support Officer role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with Power BI and Excel. We know these tools are crucial for the role, so make sure they see how you can use them to support the team.
✨Tip Number 3
Be proactive! If you come across any relevant projects or initiatives in the forestry sector, mention them during interviews. It shows you’re genuinely interested and engaged, which is exactly what we look for in a dynamic candidate.
✨Tip Number 4
Apply through our website! We want to see your application directly, and it makes the process smoother for everyone. Plus, it gives you a better chance to showcase your enthusiasm for working with us at the Forestry Commission.
We think you need these skills to ace Technical Support Officer in Brighton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Support Officer role. Highlight your relevant experience and skills that align with our mission at the Forestry Commission, especially in technical support and administration.
Show Your Passion for Forestry:We love seeing candidates who are genuinely interested in forestry and environmental issues. Share any experiences or projects that demonstrate your enthusiasm for protecting and improving woodlands, as this will resonate with us.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our official website! This ensures we receive all your details correctly and helps us process your application smoothly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Government Recruitment Service
✨Know Your Forestry Stuff
Make sure you brush up on your knowledge of forestry practices and government policies related to woodlands. Understanding the role of the Forestry Commission and how they support woodland management will show your genuine interest in the position.
✨Show Off Your Tech Skills
Since the role involves using Power BI and Excel, be prepared to discuss your experience with these tools. Bring examples of how you've used them in previous roles, especially if it involved data reporting or case management.
✨Demonstrate Your Communication Skills
You'll be liaising with various stakeholders, so highlight your ability to communicate effectively. Think of examples where you've successfully resolved queries or facilitated discussions between different parties.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing multiple case files or dealing with a difficult stakeholder. Prepare by thinking through potential scenarios and how you would approach them, showcasing your problem-solving skills.
