Test and Assurance Analyst in Birmingham

Do you have experience and knowledge of using various IT systems? Are you someone who has knowledge and an understanding of JIRA and Zephyr Scale? Are you someone who has knowledge and an understanding of Active Directory Administration? Can you evidence your ability of testing and managing testing activities which covers all the key functional activities? If so, we’d love to hear from you!

User Services Testing & Assurance are primarily responsible for testing updates for iOS, Windows and Service Now. We also support the change programme by testing and assuring large, medium, and small changes which impact User Services. This ensures successful deployment into production, ensuring performance improvements and safeguarding our estate. We engage with our stakeholders to inform, support, effectively plan and feedback to ensure we deliver a service that is fit for purpose, quality assured and cost effective. We are key stakeholders in the change approval process, ensuring all change that requires testing has followed and adhered to standard testing practices, has contingency for rollback and all impacts or conflicts with other change have been considered prior to approval.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working options where we encourage a great work-life balance.

We are looking for confident individuals to join the User Services team where you will be responsible for undertaking testing activities for new and existing products within DVSA’s IT portfolio to provide high quality results. This is a fantastic opportunity to build upon your existing skills and expertise while playing a key role in helping deliver DVSA’s vision for safer drivers, safer vehicles, and safer journeys for all.

Your responsibilities will include, but aren’t limited to:

• Working with the User Services Testing and Assurance manager to identify key users’ groups to carry out testing of new or reviewed products within DVSA.
• Conducting testing of new hardware and software, collating evidence to support sound conclusions and escalating any concerns.
• Ensuring testing is undertaken following all DVSA processes and procedures.
• Providing general day to day advice and guidance to a variety of stakeholders.
• Providing support to the wider team to ensure that continuous improvement is implemented to improve the testing service.
• Writing and executing test scripts within Zephyr Scale.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Open Sessions: Would you like to find out more about the role, the team and what it’s like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on Thursday 12th February at 12 noon.