Apprentice Telephony Caseworker – Public Service CS Level 3 in Birkenhead

Apprentice Telephony Caseworker – Public Service CS Level 3 in Birkenhead

Birkenhead Full-Time On-site
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The Child Maintenance Service Apprenticeship is a telephony-focused role within a busy Service Centre in Birkenhead. You will learn and perform customer service duties while studying towards a Level 3 Customer Service Specialist Apprenticeship, gaining practical experience and formal learning with guidance from experienced colleagues.

As part of the CMS and DWP family, you will handle high volumes of calls, resolve queries in real time, and develop skills in empathetic, accurate support for

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Apprentice Telephony Caseworker – Public Service CS Level 3 in Birkenhead employer: Government Recruitment Service

The Ministry of Justice is an exceptional employer, offering a dynamic and inclusive work environment where finance professionals can thrive. With a strong commitment to employee development, flexible working options, and a robust pension scheme, the MoJ fosters a culture of collaboration and innovation, ensuring that every team member has the opportunity to influence key financial strategies that impact the nation. Located nationally, this role provides the unique advantage of engaging with diverse stakeholders across the UK, making it a rewarding place for those seeking meaningful contributions to public service.

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Contact Details:

Government Recruitment Service Recruitment Team