Strategic Leader, Public Sector Customer Service Delivery in Berwick-Upon-Tweed

Strategic Leader, Public Sector Customer Service Delivery in Berwick-Upon-Tweed

Berwick-Upon-Tweed Full-Time On-site
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Government Recruitment Service in Berwick-upon-Tweed is seeking a Senior Customer Service Leader (Grade 7) to oversee performance, delivery and customer outcomes across multiple service delivery sites in the region. You will lead a larger, dispersed workforce and foster an inclusive, high-performing culture that empowers colleagues to deliver compassionate and tailored services to diverse customers.

You will drive engagement, develop leadership capability, and set clear standards for

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Strategic Leader, Public Sector Customer Service Delivery in Berwick-Upon-Tweed employer: Government Recruitment Service

The Ministry of Justice is an exceptional employer, offering a dynamic and inclusive work environment where finance professionals can thrive. With a strong commitment to employee development, flexible working options, and a robust pension scheme, the MoJ fosters a culture of collaboration and innovation, ensuring that every team member has the opportunity to influence key financial strategies that impact the nation. Located nationally, this role provides the unique advantage of engaging with diverse stakeholders across the UK, making it a rewarding place for those seeking meaningful contributions to public service.

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Contact Details:

Government Recruitment Service Recruitment Team