Government Recruitment Service is seeking a Senior Customer Service Leader (Grade 7) to oversee the performance, delivery and customer outcomes across multiple service delivery sites across Scotland and Northern England, including Bedlington. The role requires leading through others, driving engagement, and setting high standards for service excellence and compassion.
You will provide strategic leadership, coach senior teams, build stakeholder relationships and drive transformational change to
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Senior Service Delivery Leader — Transform Public Outcomes in Bedlington employer: Government Recruitment Service
The Ministry of Justice is an exceptional employer, offering a dynamic and inclusive work environment where finance professionals can thrive. With a strong commitment to employee development, flexible working options, and a robust pension scheme, the MoJ fosters a culture of collaboration and innovation, ensuring that every team member has the opportunity to influence key financial strategies that impact the nation. Located nationally, this role provides the unique advantage of engaging with diverse stakeholders across the UK, making it a rewarding place for those seeking meaningful contributions to public service.
Contact Details:
Government Recruitment Service Recruitment Team
