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- Tasks: Lead a team to enhance customer service in the welfare system and tackle fraud.
- Company: Governmental organisation focused on public service and community welfare.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team management and a passion for public service.
- Other info: Dynamic role with opportunities for collaboration and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A governmental organization in Basildon is seeking a Higher Executive Officer (HEO) Operational Leader to manage a team dedicated to enhancing the delivery of customer services within the welfare system. You will inspire and develop your team while ensuring effective performance and quality standards. This role requires regular travel and overnight stays, emphasizing collaboration and continuous improvement in tackling fraud and delivering a seamless customer experience.
Public Service Operations Leader - Fraud & Compliance in Basildon employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Service Operations Leader - Fraud & Compliance in Basildon
✨Tip Number 1
Network like a pro! Reach out to folks in the public service sector, especially those involved in fraud and compliance. A friendly chat can open doors and give you insights that might just land you that dream role.
✨Tip Number 2
Prepare for the interview by researching the organisation's values and recent initiatives. Show us how your leadership style aligns with their mission to enhance customer services within the welfare system.
✨Tip Number 3
Practice your STAR technique for answering competency questions. We want to hear about specific situations where you've inspired your team or tackled challenges in fraud and compliance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Public Service Operations Leader - Fraud & Compliance in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Public Service Operations Leader role. Highlight any previous experience in managing teams or improving customer service delivery, as this will show us you’re a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about enhancing customer services within the welfare system. Share specific examples of how you've inspired teams or tackled challenges in the past.
Showcase Your Leadership Skills: In your application, don’t forget to emphasise your leadership style and how you’ve developed teams in previous roles. We want to see how you can inspire and motivate others to achieve high performance and quality standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at Government Recruitment Service
✨Know Your Stuff
Make sure you understand the welfare system and the specific challenges related to fraud and compliance. Brush up on relevant policies and procedures, as well as any recent changes in legislation that could impact the role.
✨Show Your Leadership Skills
Prepare examples of how you've inspired and developed teams in the past. Think about specific situations where you improved performance or quality standards, and be ready to discuss your approach to team management and collaboration.
✨Be Ready for Travel Talk
Since the role involves regular travel and overnight stays, be prepared to discuss your flexibility and experience with managing travel logistics. Highlight any previous roles where travel was a key component and how you handled it effectively.
✨Emphasise Continuous Improvement
Demonstrate your commitment to continuous improvement by sharing examples of initiatives you've led or participated in. Discuss how you measure success and adapt strategies to enhance customer service delivery, especially in tackling fraud.
