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- Tasks: Join a team to design user-friendly digital experiences and simplify user journeys.
- Company: DVSA, making a real difference in road safety for millions.
- Benefits: Fully paid degree apprenticeship, competitive salary, 25 days leave, and flexible working options.
- Why this job: Earn while you learn and gain a degree in Digital User Experience without any costs!
- Qualifications: Passion for design and eagerness to learn about user experience.
- Other info: Work in a dynamic environment with excellent career growth opportunities.
Degree Apprenticeships combine working and university, in a great opportunity where you’ll earn a salary, get workexperience, and finish the apprenticeship with a degree – which you won’t have to pay a penny for!
We will provide a fully paid 4-year Apprenticeship to help you gain a Degree specialising in Digital User Experience (UX) and provide hands on working experience.
Day to day, you\’ll work as part of an experienced team to learn how to simplify user journeys and define the digital experience of our services and products, translating user needs and business goals into meaningful outcomes that have a wide impact on public road users.
You’ll spend 20% of your working week studying with lots of support from senior service designers and user researchers, your line manager and Apprenticeship provider.
As a user experience designer degree apprentice, you will study toward a BSc Digital User Experience (UX) degree from Manchester Metropolitan University, with 24 days of face-to-face learning per year based at the brand new Digital School of Arts building.
The role will be predominantly based in Nottingham, with the opportunity to visit other DVSA sites across the country. You will also be provided with travel and accommodation whilst attending your studies in Manchester. Relocation or commuting costs to your home location of Nottingham will not be covered so you must be confident at the point of application that you can work from Nottingham.
You’ll be working with an organisation that serves millions of people, making a real difference to road safety and protecting the British public.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it\’s like working at DVSA: Driver and Vehicle Standards Agency – Department for Transport Careers
Day to day, you’ll work within our User Centred Design Team and your role will consist of:
- Work with multi-disciplinary teams to craft useful and usable digital products and services
- Understand design thinking; supporting workshop activities and co-creation sessions; both in person and using online tools
- Learn user research and analysis methods to produce clear findings, reframe problems and articulate opportunities based on a wide range of data.
- Understand development principles and design methods (GDS agile delivery phases, Design Sprints, Agile sprints).
- Learn how to apply best practice in experience design while balancing the technical constraints of the project.
For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only – whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
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Apprentice Service Designer employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Service Designer
✨Tip Number 1
Network like a pro! Reach out to current apprentices or employees in the field. They can give you insider tips and might even refer you for the role, which can really boost your chances.
✨Tip Number 2
Prepare for interviews by practising common questions related to service design and UX. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 3
Showcase your passion for user experience! Create a portfolio that highlights any relevant projects or experiences. Even if they’re personal projects, they can demonstrate your skills and enthusiasm.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at StudySmarter and making a difference in digital user experience.
We think you need these skills to ace Apprentice Service Designer
Some tips for your application 🫡
Show Your Passion for UX: When you're writing your application, let us see your enthusiasm for user experience design! Share any relevant projects or experiences that highlight your interest in simplifying user journeys and creating meaningful digital experiences.
Tailor Your Application: Make sure to customise your application to fit the role of Apprentice Service Designer. Use keywords from the job description and demonstrate how your skills align with what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your ideas flow logically. This will help us understand your thought process and how you communicate.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Government Recruitment Service
✨Know Your User Experience Basics
Before the interview, brush up on your understanding of user experience principles. Familiarise yourself with design thinking and how it applies to creating digital products. Being able to discuss these concepts confidently will show that you're ready to dive into the role.
✨Showcase Your Teamwork Skills
Since you'll be working in multi-disciplinary teams, prepare examples of how you've collaborated with others in the past. Think about specific projects where you contributed to a team effort, and be ready to explain your role and the outcomes.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship, the team you'll be working with, and the types of projects you'll be involved in. This shows your genuine interest and helps you assess if it's the right fit for you.
✨Practice Your Problem-Solving Approach
Be ready to tackle hypothetical scenarios or case studies during the interview. Practice articulating your thought process when faced with design challenges, as this will demonstrate your analytical skills and ability to think critically under pressure.