AO Administrative Support

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty. Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The new ORCCT A2 Administrative Officer will work in our ORCCT Hub based at Yorkshire & Humber (Leeds) Regional Centre supporting the identification, protection and realisation of assets in bankruptcy cases. The Administrative Officer would also work closely with technical staff to support the work we do in identifying misconduct and criminality in the cases we deal with to provide protection to the wider economy.

Responsibilities:

• Check and ensure that cases comply with current legislation and casework process standards.
• Deal with data processing and inputting.
• Provide administrative support to the Central Case Team & Official Receiver including in their capacity as trustee in the protection and realisation of assets.
• Make appropriate and timely administrative decisions, in preparation for the case being allocated to the OR CCT Analyst and/or transfer to the local OR.
• Provide administrative support to colleagues and your manager, as and when reasonably required.
• Prepare and complete Case Information Pack with all available information.
• Monitor correspondence from the Central Case Team Outlook inbox.
• Download bankruptcy applications and orders from the electronic bankruptcy file (Adjudicator Cases).
• Check Adjudicator and Creditor orders for accuracy and action amendments under the slip rule.
• Issue initial notices.
• Issue Gazette notice on ISCIS/INSSight.
• Conduct initial desk-based searches of all available sources (i.e., IIR, Google/search engines, Land Registry Companies House, ISCIS, Equifax, HMLR).
• Deal with general enquiries, including call back referrals and other enquiries by letter, email, or telephone.
• Action Analyst instructions and notes in a timely manner.
• Update case details on INSSIGHT in a timely manner.
• Upload correspondence to ISCIS/INSSIGHT & Wisdom.
• Ensure all case notes are updated on ISCIS/INSSIGHT and distributed to the relevant staff.
• File correspondence and other documents in a timely manner.
• Photocopy and perform other general administrative tasks.
• Upload creditors lists to ISCIS/INSSIGHT.
• Add assets to ISCIS/INSSIGHT.
• Produce the Case Information Pack for the Analyst, including recording the results of desk-based searches.
• Transfer case and forward correspondence to the appropriate/accurate office.
• Perform roles related to Books & Papers Clerk, cashiering, case closing and file destruction if allocated these specific roles.