Customer Service Advisor x 2 Posts
Job Summary
Contract Type: Permanent
Working Pattern: Full time
Advert Start Date: 03/09/2026
Advert End Date: 17/09/2026 12:00
Salary: Β£29,542 pa
Hours per week: 37
Job Category: Admin/Secretarial/Customer Services
Vacancy ID: 301438
Employment Location: Town Hall, South Shields
Post Number: CO04826
Number of posts: 2
Closing date: 17 Sep
Further Information
Customer Service Advisor x 2 Posts
(Town Hall, South Shields)
Β£29,542 pa
Hours of Work
Monday to Friday, 09:00 - 17:00 but must be able to cover all shifts from time to time ranging between 08:00 and 18:30
You will provide an excellent customer focused service by delivering consistently high quality assistance to our customers by answering and resolving their enquiries as the first point of contact, and dealing with their requests for service efficiently and effectively.
This role is based within our Housing Contact Centre at the Town Hall, South Shields. Hybrid working is available.
We offer an excellent benefits package and further information is available here - website link hidden for privacy.
We do not currently offer skilled worker visa sponsorship.
To view our Privacy Notice please visit: website link hidden for privacy.
Closing date: Noon, Thursday 17 September 2026.
Supporting documents
- Customer Service Advisor (Contact Centre) JD - 19.09.25.docx (63.72 KB)
- Customer Service Advisor (Contact Centre) PS - 19.09.25.doc (226.5 KB)
- Customer Services Advisor SI - 02.09.26.docx (81.74 KB)
#J-18808-Ljbffr
Customer Service Advisor x 2 Posts in South Shields employer: Government of The United Kingdom
Join a vibrant and supportive team dedicated to delivering exceptional service in our community-focused store. As a Customer Services Assistant in the Instore Bakery, you'll enjoy a dynamic work environment that fosters personal growth and development, with opportunities to engage in various tasks that make a real difference. Our commitment to employee well-being and teamwork ensures that every day is rewarding and filled with new experiences.
Contact Details:
Government of The United Kingdom Recruitment Team