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- Tasks: Provide housing advice and support to those at risk of homelessness.
- Company: Join a dedicated Public Health and Housing Options Service team.
- Benefits: Competitive pay, generous leave, pension scheme, and flexible benefits.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing options or a passion to learn about housing legislation.
- Other info: Great training opportunities and a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The role of Housing Options Officer is 37 hours per week and will be responsible for their own case load as well as working as part of a team. The post holder will be required to provide housing advice and support to those at risk of homelessness or in housing need, assess and determine homelessness applications in line with Housing Act and Homeless Reduction Act. You will maintain an on-going knowledge and understanding of relevant housing legislation and will work with other agencies and services to find solutions. You will also investigate and take action to prevent homelessness, making decisions in all aspects of the Housing Act and the Homelessness Reduction Act 2017. The post holder will also be responsible for collating data for government returns that are crucial for funding bids.
We are seeking to appoint a dedicated and motivated Housing Options Officer who would like to work in our busy Public Health and Housing Options Service. Additionally the post holder will possess excellent communication, problem solving and decision making skills, this must be done in a compassionate and customer focused approach. We are looking for someone who has relevant experience of working within a housing options/homelessness prevention service and has a competent working knowledge of housing legislation. (or the ability and passion to learn) You should be committed to delivering excellent services and maintaining effective relationships with other officers, members and other key stakeholders/partners drawing upon good communication and interpersonal skills. You will also need the confidence to deal with sometimes challenging or difficult situations and to work effectively with other authorities and agencies. Computer literacy is essential and a working knowledge of Jigsaw, Integrator and Orchard Software, is desirable (though training can be provided). You may be asked to carry out off site visits so you will need full valid driving licence and have use of a suitable insured vehicle for business purposes, A satisfactory basic disclosure check, and three years complete employment history will be requested in the event of you being offered the position.
- Competitive hourly rate of pay
- Local Government Pension Scheme
- Generous annual leave entitlements
- A flexible benefits scheme including access to a discount shopping (online and high street) and events
- Discounted leisure memberships
- DBS check
- Employee Assistance Programme
- Excellent training and development opportunities
- Monday to Friday (except bank holidays and Christmas)
- Free parking at site
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Housing Options Officer employer: Government of The United Kingdom
Contact Detail:
Government of The United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Options Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that Housing Options Officer role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and the Homelessness Reduction Act. We recommend practising common interview questions and scenarios you might face in the role, so you can showcase your problem-solving skills.
✨Tip Number 3
Showcase your compassion and customer-focused approach during interviews. We want to see how you handle challenging situations, so share examples from your past experiences where you made a positive impact on someone's housing situation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Options Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in housing options and homelessness prevention. We want to see how your skills align with the role, so don’t hold back on showcasing your knowledge of housing legislation!
Showcase Your Communication Skills: Since excellent communication is key for this role, use your written application to demonstrate your ability to convey information clearly and compassionately. We’re looking for someone who can handle challenging situations with ease, so let that shine through!
Be Honest About Your Experience: If you don’t have all the required experience, don’t sweat it! Be upfront about your willingness to learn and grow in the role. We appreciate passion and commitment just as much as experience, so let us know what drives you!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to keep track of your application and ensure you don’t miss out on any updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Government of The United Kingdom
✨Know Your Legislation
Make sure you brush up on the Housing Act and the Homelessness Reduction Act 2017 before your interview. Being able to discuss these laws confidently will show that you’re serious about the role and understand the key responsibilities.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with clients or stakeholders in previous roles. This could be through resolving conflicts, providing advice, or collaborating with other agencies. Clear communication is crucial in this position!
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you’ve successfully navigated challenging situations, especially related to housing or homelessness. Be ready to explain your thought process and the outcomes, as this will highlight your decision-making skills.
✨Be Ready for Practical Scenarios
Expect to be asked about real-life scenarios you might face as a Housing Options Officer. Prepare to discuss how you would assess a homelessness application or work with other services to prevent homelessness. This will show your practical understanding of the role.
