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- Tasks: Handle emergency calls and provide critical support to those in need.
- Company: Join the NHS, a trusted organisation dedicated to saving lives.
- Benefits: Competitive salary, full-time hours, and job security with a permanent position.
- Why this job: Make a real difference in people's lives while working in a fast-paced environment.
- Qualifications: Strong communication skills and the ability to stay calm under pressure.
- Other info: Opportunity for career growth within the NHS and a chance to serve your community.
The predicted salary is between 24937 - 26598 £ per year.
Posting date: 02 February 2026
Salary: £24,937.00 to £26,598.00 per year
Hours: Full time
Closing date: 01 March 2026
Location: Exeter, EX2 7HY
Company: NHS Jobs
Job type: Permanent
Job reference: C9202-26-0024
This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.
999 Call Handler (Emergency Medical Dispatcher) - Exeter employer: Government of The United Kingdom
Contact Detail:
Government of The United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 999 Call Handler (Emergency Medical Dispatcher) - Exeter
✨Tip Number 1
Get to know the role inside out! Research what a 999 Call Handler does and understand the skills needed. This will help you shine during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Practice your communication skills! As a dispatcher, you'll need to be clear and calm under pressure. Try mock interviews with friends or family to get comfortable with answering questions on the spot.
✨Tip Number 3
Network like a pro! Connect with current or former NHS employees on LinkedIn. They can provide insights about the role and might even give you a heads-up about upcoming opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace 999 Call Handler (Emergency Medical Dispatcher) - Exeter
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see that you understand what the role of a 999 Call Handler involves, so make sure you highlight relevant experience and skills in your application.
Tailor Your CV and Cover Letter: Don’t just send out the same CV and cover letter for every job. We love it when applicants personalise their documents to match the job requirements. Show us how your background fits with the role of Emergency Medical Dispatcher!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and long-winded sentences. Make your points clear and easy to read – we’re looking for quick, effective communication skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Government of The United Kingdom
✨Know Your Role
Make sure you thoroughly understand the responsibilities of a 999 Call Handler. Familiarise yourself with emergency protocols and the importance of quick decision-making. This will help you answer questions confidently and show that you're serious about the role.
✨Practice Active Listening
As a dispatcher, you'll need to listen carefully to callers in distress. During your interview, demonstrate your active listening skills by summarising what the interviewer says before responding. This shows you can handle high-pressure situations effectively.
✨Show Empathy and Communication Skills
Being a 999 Call Handler requires excellent communication and empathy. Prepare examples from your past experiences where you've had to communicate clearly or show understanding in difficult situations. This will highlight your suitability for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities. Think of potential emergencies you might face and how you would respond. Practising these scenarios will help you articulate your thought process during the interview.
