/ Position: FBO Client Experience Representative
/ Working Hours: 40 Hours per week, 4 days on, 2 days off (Earlies: 5:45am-2:15pm and Lates: 1:30pm-10:00pm)
/ Role Summary: The FBO Client Experience Representative is responsible for delivering exceptional, safe and efficient services across the FBO (Fixed Based Operations), and easily accessible conference facilities. This role ensures a consistently high standard of hospitality, communication and operational excellence for clients, crew, VIPs and visitors.
This role oversees daily FBO lounge operations, client meet and greet from kerbside to aircraft, luggage handling and loading. In addition, this role includes taking bookings, charges and any amendments as the client needs. They champion the client experience culture, maintain service standards, and ensure readiness for all aircraft movements.
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Client Experience Representative at Gama Aviation employer: Government of Jersey
The Government of Jersey is an excellent employer, offering a supportive work culture that prioritises employee development and growth. With a focus on delivering impactful engineering services, this role provides the opportunity to contribute to vital infrastructure projects while enjoying a competitive salary and the benefits of working in a vibrant island community.