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For Companies At a Glance
- Tasks: Assist the Treasurer’s Office with administrative and clerical duties while engaging with the public.
- Company: Join a supportive team dedicated to serving the community.
- Benefits: Gain valuable experience, develop skills, and enjoy a friendly work environment.
- Why this job: Make a difference by helping people with their personal property inquiries.
- Qualifications: Strong communication skills and basic office equipment proficiency required.
- Other info: Opportunity for growth in a dynamic and collaborative setting.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Under general supervision, performs a variety of administrative and clerical duties to ensure effective and efficient assistance to the Treasurer’s Office. Work involves providing assistance to the general public regarding numerous personal properties, such as, but not limited to; vehicles, boat, motors, campers, RVs, trailers, ATVs and any other taxable personal property as needed. Reports to the Treasurer and Deputy Treasurer. Provides assistance to the general public inquiring over the telephone, email and in person regarding personal property, some real property question, Homestead, and Appeals.
Responsibilities
- Answer all incoming calls, providing callers with information, transferring calls, and taking appropriate messages.
- Perform secretarial functions such as typing, filing, data entry, answering phones, and faxing information.
- Prepare all required forms and documents in the appropriate manner, ensuring accuracy and efficiency.
- Receive, review, prepare and/or submit a variety of documents such as telephone messages, drafts of letters, etc.
- Operate a variety of equipment, including a computer, printer, typewriter, copier, fax machine, telephone, calculator, etc.
- Balance daily work and run various reports daily and when needed.
- Interact and communicate with departmental supervisors and employees, County department heads and employees, realtors, attorneys, taxpayers, and the general public.
- Must be physically able to operate a variety of automated office machines and equipment including computers and general office equipment.
- Ability to compare and/or judge readily observable, functional, structural or compositional characteristics of data, people or things.
- Ability to speak and/or signal people to convey or exchange information; receive assignments and directions from supervisors.
- Ability to read policy and procedure manuals, computer manuals, records, codes of law, ordinances, resolutions, dictionaries, etc.
- Ability to enter data into computer and prepare reports, records, forms, official papers, correspondence, etc., with proper format, punctuation, spelling and grammar.
- Ability to speak with poise, voice control and confidence and to articulate information to others.
- Ability to apply rational systems to solve practical problems and interpret instructions furnished in written, oral, diagrammatic, or schedule form.
- Ability to make independent judgments in the absence of supervision; acquire knowledge of topics related to primary occupation.
- Ability to comprehend and interpret received information and basic office machinery functions.
- Ability to record and deliver information, explain procedures, and follow oral and written instructions.
- Ability to communicate effectively and efficiently in a variety of technical or professional terminology used within the parameters of the job.
- Ability to add, subtract, multiply and divide, determine percentages and decimals, and calculate time; apply practical applications of fractions, percentages, ratio and proportion.
Qualifications
- Strong communication and customer service skills to assist the general public.
- Proficiency with typin,g filing, data entry, answering phones, and basic office equipment operation (computer, printer, copier, fax, calculator).
- Ability to read and interpret policy and procedure manuals and related documents.
- Basic math skills including fractions, percentages, and time calculations.
- Ability to work with minimal supervision, prioritize tasks, and handle multiple duties.
- Ability to convey information clearly and professionally in person, over the phone, and in writing.
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Clerk I employer: Government Jobs
Contact Detail:
Government Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerk I
✨Tip Number 1
Get your networking game on! Reach out to friends, family, and former colleagues who might have connections in the Treasurer’s Office or similar roles. A personal recommendation can make all the difference!
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with a mate. Focus on common questions related to clerical duties and customer service skills to boost your confidence.
✨Tip Number 3
Show off your skills! When you get the chance, demonstrate your proficiency with office equipment and software during the interview. Bring examples of your work if possible, like reports or documents you've prepared.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Clerk I
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about assisting the public, make sure your application highlights your strong communication skills. Use clear and concise language to demonstrate how you can convey information effectively, whether in writing or verbally.
Be Detail-Oriented: Accuracy is key in this position, so pay attention to detail in your application. Double-check for typos and ensure that all your documents are formatted correctly. This shows us that you can handle the clerical duties with precision.
Tailor Your Experience: When listing your previous experience, focus on roles that involved customer service or administrative tasks. We want to see how your background aligns with the responsibilities of the Clerk I position, so make it relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Government Jobs
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Clerk I. Familiarise yourself with common administrative tasks like data entry, filing, and handling phone inquiries. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Practice Your Communication Skills
Since strong communication is crucial for this role, practice articulating your thoughts clearly. You might want to do mock interviews with a friend or family member. Focus on how you would explain complex information simply, as you'll need to assist the public effectively.
✨Show Off Your Tech Savvy
Be prepared to discuss your experience with office equipment and software. Brush up on your typing speed and familiarity with tools like computers, printers, and fax machines. If you have any specific software experience, mention it during the interview to highlight your readiness for the role.
✨Demonstrate Problem-Solving Skills
Think of examples where you've had to solve practical problems in previous roles. Be ready to share how you approached these situations, especially if they involved customer service or administrative tasks. This will show that you can think on your feet and handle challenges independently.