Graduate Financial Planning Associate - Apprentice in Crewe

Summary

An excellent opportunity for a graduate or high-achieving A-Level leaver looking to build a long-term career within the financial advice profession.

This role is designed as a genuine development pathway: Ultimately, providing a route into becoming a Financial Adviser.

Compensation

Wage: £21,000 a year

Salary range: £21,000 to £30,000 Starting salary (DOE)

Training Course

Financial services administrator (level 3)

Hours

Monday to Friday - 9am to 5pm, with flexible working hours upon successful pass of probation period. NB the 12 months is for the course/training duration not the job itself. This position has the potential for a permanent role upon completion.

37 hours 30 minutes a week

Start date

Monday 5 October 2026

Duration

1 year

Positions available

2

Work

Most of your apprenticeship is spent working. You'll learn on the job by getting hands‑on experience.

What you’ll do at work

• Preparing client documentation and reports
• Managing client communications
• Liaising with providers and third parties
• Supporting the administration of investments, pensions and protection policies
• Maintaining accurate client records
• Assisting with research and technical analysis

As your knowledge and experience develop, you will gain exposure to:

• Financial planning research
• Cashflow modelling
• Report writing and suitability work
• Client meeting preparation
• Technical paraplanning duties
• Adviser support and eventually client‑facing responsibilities

Where you’ll work

UNIT 7-9
MACON COURT
HERALD DRIVE
CREWE
CW1 6EA

Training

Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills.

Training provider

SIMPLY ACADEMY LTD

Training course

Financial services administrator (level 3)

What you’ll learn

• Apply professional standards and best practice to support positive outcomes for stakeholders, in accordance with legal, regulatory, and ethical rules and principles.
• Deliver customer service to internal and or external stakeholders that meets their requirements, considering service level agreements, and ethical and financial regulations, such as Treating Customers Fairly (TCF) principles, Know Your Customer (KYC), and identifying and supporting vulnerable customers.
• Collaborate with and support financial services teams with planned and ad‑hoc tasks or projects.
• Identify potential risks and align tasks with company guidelines to effectively mitigate risks, escalating where appropriate.
• Escalate issues where appropriate in line with organisational policies, procedures, and legal and regulatory requirements.
• Use digital systems and processes to meet business and customer needs, considering financial services regulatory and governance requirements.
• Handle data safely and securely and share information in compliance with data protection legislation and organisational policy.
• Develop and maintain collaborative and positive relationships with key stakeholders, ensuring a clear understanding of their individual expectations and needs.
• Select and use appropriate communication methods for the audience and circumstances, and convey technical and non-technical information to stakeholders, adapting as needed and in compliance with relevant policies, guidelines, and legislation.
• Use available tools and technique to research, collate, analyse, and present data relevant to their role and audience.
• Plan, organise and prioritise own tasks, managing time and resources effectively.
• Identify opportunities for continuous improvement and recommend solutions to improve processes.
• Apply current and developing sustainable principles and techniques relative to role.
• Participate in training and development activities related to their role, and stay up to date with relevant legal, regulatory, and other changes affecting the industry.
• Work in line with organisational equity, diversity, and inclusion policies.
• Apply professional standards and best practice to support positive outcomes for stakeholders, in accordance with legal, regulatory, and ethical rules and principles.
• Deliver customer service to internal and or external stakeholders that meets their requirements, considering service level agreements, and ethical and financial regulations, such as Treating Customers Fairly (TCF) principles, Know Your Customer (KYC), and identifying and supporting vulnerable customers.
• Collaborate with and support financial services teams with planned and ad‑hoc tasks or projects.
• Identify potential risks and align tasks with company guidelines to effectively mitigate risks, escalating where appropriate.
• Escalate issues where appropriate in line with organisational policies, procedures, and legal and regulatory requirements.
• Use digital systems and processes to meet business and customer needs, considering financial services regulatory and governance requirements.
• Handle data safely and securely and share information in compliance with data protection legislation and organisational policy.
• Develop and maintain collaborative and positive relationships with key stakeholders, ensuring a clear understanding of their individual expectations and needs.
• Select and use appropriate communication methods for the audience and circumstances, and convey technical and non-technical information to stakeholders, adapting as needed and in compliance with relevant policies, guidelines, and legislation.
• Use available tools and technique to research, collate, analyse, and present data relevant to their role and audience.
• Plan, organise and prioritise own tasks, managing time and resources effectively.
• Identify opportunities for continuous improvement and recommend solutions to improve processes.
• Apply current and developing sustainable principles and techniques relative to role.
• Participate in training and development activities related to their role, and stay up to date with relevant legal, regulatory, and other changes affecting the industry.
• Work in line with organisational equity, diversity, and inclusion policies.

Training schedule

This training schedule has not been finalised. Check with this employer if you'll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

5 subjects (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Analytical skills
• Team working
• Honest and professional
• Eager to learn
• Industry interest

Other requirements

Maths and English GCSE minimum requirements are 5 and above for this role.

About this employer

Macon provide trusted financial planning advice, helping individuals and businesses make confident decisions about their financial future. Their mission is to be "all together better" for their customers by delivering a tailored experience that reflects every circumstance and wealth management need. Through our wealth management services, Macon help their customers to avoid impuls