Risk and Assurance Apprentice in Bury

We are looking for an organised, motivated and enthusiastic Apprentice. This is an exciting opportunity to contribute to projects while gaining a qualification with structured development and mentoring. You will work alongside senior leaders and colleagues developing skills in risk, resilience, assurance and business improvement.

Wage: £15,392 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices.

Training course: Improvement technician (level 3)

Hours: Monday to Thursday 08:30-17:00, Friday 08:30-16:30. 37 hours a week.

Start date: Tuesday 1 December 2026

Duration: 1 year 9 months

Positions available: 1

What you'll do at work: You will play an important role in maintaining and improving the Group Business Continuity Plan, helping to coordinate exercises, capture lessons learned and ensure procedures and records remain accurate and up to date. You will also provide administrative and analytical support for active insurance claims and legal matters, maintaining confidential records, gathering evidence, monitoring deadlines and producing reports to support management oversight. Working with internal and external stakeholders, you will help strengthen processes, improve controls and ensure information is accurate, organised and handled appropriately. As part of your role, you will complete either an Improvement Technician or Quality Practitioner Apprenticeship, applying your learning to real projects and improvement activities across the Group. You will develop practical skills in process mapping, quality assurance, problem-solving and root-cause analysis, helping identify opportunities to make our processes more effective and resilient.

We are looking for someone with excellent organisational skills, attention to detail, good communication skills and a proactive approach to learning, who is keen to make a positive contribution to the future of Eastern Education Group.

Where you'll work: Western Way Bury St. Edmunds IP33 3SP

Training: Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills. Training provider: WEST SUFFOLK COLLEGE.

What you'll learn:

• Compliance: Work in accordance with organisational controls and statutory regulations.
• Communication: Share improvement progress through appropriate reporting.
• Project management: Plan, manage and implement improvement activities. Identify and support management of risks. Develop the business case for improvement activity and implementation.
• Change management: Engage through communications. Reinforce - positively and negatively. Effectively coach peers.
• Principles and methods: Use a structured method and appropriate improvement tools engaging with subject matter experts to deliver business benefits.
• Project selection and Scoping: Identify and scope improvement projects and establish clear measurable objectives.
• Problem definition: Develop a problem or opportunity statement supported by validated data.
• Voice of the customer: Apply techniques to identify customers, their requirements and translate these to metrics.
• Process mapping and analysis: Apply process mapping tools to visualise processes, analyse process performance establishing key insights for performance improvement.
• Lean tools: Apply techniques such as identification and removal of 8 wastes, 5S (Sort, Shine, Set, Standardise, Sustain), standard work, kaizen, visual displays and controls, error proofing, preventative maintenance.
• Data acquisition for analysis: Develop data collection plan and validated measurement processes to understand performance.
• Basic statistics and measures: Establish patterns and trends in data over time using tally, pie, run/trend and pareto charts.
• Data analysis-statistical methods: Identify common and special cause variation.
• Process capability and performance: Analyse product/process performance using good quality data.
• Root cause analysis: Use cause and effect diagrams, technique of 5 whys and graphical analysis to understand and verify root causes.
• Identification and prioritisation: Identify and prioritise improvement solutions.
• Benchmarking: Recognise the value of sharing best practice.
• Sustainability and control: Create control and reaction plans with detection measures, identify opportunities to embed changes to leverage benefit to the business.

Training schedule: This apprenticeship will be delivered in the workplace with taught sessions held online, and 1-1 tutor sessions. The learner will be studying the Level 3 Improvement Technician apprenticeship standard.

Requirements:

• Essential qualifications GCSE in: English (grade 4/C) Maths (grade 4/C)
• Level 3 in: Business (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills:

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Presentation skills
• Team working

Other requirements: The Group is committed to safeguarding children and safer recruitment practices and will undertake all the required pre-employment checks on the successful candidate including an enhanced DBS Disclosure.

About this employer: Eastern Education Group represents a collective of outstanding education providers across the Eastern region. Eastern Education Group was formed in 2023 to reflect the expansion of our educational offering which spans from primary education through to adulthood. With learners from the age of five to 75, we offer unparalleled learning opportunities at every age and every stage; from A Levels to Apprenticeships, degrees, vocational studies and more. Whether the goal is to go to university, gain functional skills, or kickstart a new career; we commit the same level of excellence to each of the thousands of students who walk through our doors every year.

Company benefits: We offer a wide range of staff benefits including: Membership into Local Government Pension Scheme, family friendly policies and flexible working, access to our Employee Assistance Programme, employee wellbeing initiatives, free parking, canteen, company events, access to various memberships and discount schemes, learning and development opportunities, including staff development days, funded subject course development for your role and career progression opportunities.

After this apprenticeship: Your earnings can increase over time with an apprenticeship. On successful completion of the apprenticeship, you would be in a strong position to apply for other roles within Eastern Education Group.

Contact: The contact for this apprenticeship is: WEST SUFFOLK COLLEGE apprenticeships@easterneducationgroup.ac.uk

Reference code: VAC2000063250