Audit Administration Apprentice

Overview

Summary
We are looking for a computer savvy administrator to update our databases, complete all levels of administration work and assist with our audit files. Internal auditors check an organisations\’ records and procedures to make sure they are accurate and efficient. All training will be provided as part of the apprenticeship.

Wage

£13,348.40 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices

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Training

Training course Business administrator (level 3)

Hours

Hours Monday to Thursday, 8:50am to 4:30pm Friday 8:50am to 4:00pm No weekend work
34 hours a week

Start date

Monday 6 October 2025

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You\\\’ll learn on the job by getting hands-on experience.

What you\\\’ll do at work

• To work to and promote the Reflections company values at all times
• Excellent and professional telephone manner
• Managing a busy switchboard, taking, and distributing messages when appropriate
• Meeting and greeting all learners, clients and visitors to Reflections Training Academy with a friendly and proficient manner
• The booking and allocation of client appointments for all learners and maintaining the \\\’Model Database\\\’
• Recording, reporting and tracking learner attendance, producing statistics where required
• Maintenance of our learner database
• Booking of travel arrangements as and when required
• Full administrative support to Training Personnel
• Being helpful and informative to learners throughout their programme
• The monitoring and ordering of stationary as and when required
• Communication to employers over learner attendance
• Update promotional client information as and when required, to work alongside the marketing team
• Effective ongoing auditing of documentation to ensure full compliance
• Provide full support for all team members as and when required with regards to the current MI systems and learner queries
• Compiling audit review evaluations for Directors/Senior Management

Where you\\\’ll work

1 Commercial Street
Birmingham
B1 1RS

Training

Apprenticeships include time away from working for specialist training. You\\\’ll study to gain professional knowledge and skills.

Training provider

HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you\\\’ll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others\\\’ work. Maintains records and files, handles confidential information in compliance with the organisation\\\’s procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Business Administrator Level 3
• Training will take place in the workplace and online
• Workshops will be held every other week

Requirements

Desirable qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working

About this employer

Reflections offer a range of high-quality Hairdressing and Barbering Apprenticeships, Study Programmes and Traineeships throughout Bristol and Birmingham.

After this apprenticeship

A level 3 business administration apprenticeship allows entry into multiple career paths in countless sectors due to the transferable skills it helps to create.

Ask a question

The contact for this apprenticeship is:
HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED

The reference code for this apprenticeship is VAC1000342579.

Apply now

Closes in 8 days (Monday 29 September 2025 at 11:59pm)

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