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- Tasks: Join our team as an Accounts/Administration Assistant Apprentice and gain hands-on experience in accounting.
- Company: Hayley Group is the UK's largest independent distributor of engineering products, known for exceptional customer service.
- Benefits: Earn £15,704 in your first year with potential wage increases; enjoy a supportive training environment.
- Why this job: This role offers valuable skills, a vibrant workplace culture, and opportunities for career progression.
- Qualifications: GCSEs in English and Maths at grade 4 or above are desirable; strong communication and IT skills are essential.
- Other info: Full-time office-based role with a structured training plan and no day release required.
Administration/Accounts Assistant Apprentice
Summary
Hayley Group is the largest independent distributor of engineering products and consumables in the UK. Hayley Group are offering an exciting opportunity for an Accounts and Administration Apprentice to join their Accounting team based at their Shrewsbury location. This is a full -time office-based role.
Wage
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Training course Business administrator (level 3)
Hours Monday-Thursday 8.30am-5.00pm & Friday 8.30am-4.30pm. 1/2 Hour Lunch.
39 hours 30 minutes a week
Start date
Thursday 24 July 2025
Duration
1 year
Positions available
1
Work
Most of your apprenticeship is spent working. You\’ll learn on the job by getting hands-on experience.
What you\’ll do at work
- Working within the Accounts Department as an Accounts/Administration Assistant Apprentice.
- Communicating with Customer/Clients via emails/digitally, telephone and also on person with other departments and service users.
- Use of IT Systems.
- Administration Duties.
- Updating /data entry.
- Filing Picking Notes.
- Sales invoices/ Visa payments
- Dealing with internal and external post
- Responsible for post room activities
- Data Processing and updating Purchase Invoices
- Dealing with queries with Branch Manager & Suppliers
- Answering Telephone Calls
- Learning Purchase Ledger System
- Sales Remittance
- Banking Procedures Balance Bank Cumulative
- Bank and Payment Transactions
- Updating Cash Book
- Cash and Visa Receipts
Where you\’ll work
Bml House
Harlescott Lane
Shrewsbury
SY1 3AY
Training
Apprenticeships include time away from working for specialist training. You\’ll study to gain professional knowledge and skills.
College or training organisation
STAFF SELECT LTD
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you\’ll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others\’ work. Maintains records and files, handles confidential information in compliance with the organisation\’s procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Administration Level 3.
- Functional Skills maths & English Level 2 (if required).
- Min 20% OTJT.
- EPA.
- No day release- inhouse training.
More training information
- You will learn all aspects of Administration and Accounting processes within the Accounts Department.
- Time Management.
- No day release is required.
- Confidence to engage with people on a professional level.
Requirements
Desirable qualifications
GCSE or equivalent in:
- English (grade GCSE – grade 4 or above)
- Maths (grade GCSE – grade 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
Other requirements
Good level of communication and numeracy skills required. Some knowledge of Microsoft Excel and advantage Ability to prioritise work and be able to work within a team
About this company
Hayley Group is the largest independent distributor of engineering products and consumables in the uk. They are an equal opportunities employer, currently employing over 1000 people who provide industry leading customer service.
After this apprenticeship
Can progress within business to Team Leader L3.
Ask a question
The contact for this apprenticeship is:
STAFF SELECT LTD
Carolyn Marson
carolyn.marson@novatraining.co.uk
07534486764
The reference code for this apprenticeship is VAC1000327536.
Apply now
Closes in 27 days (Wednesday 23 July 2025 at 11:59pm)
When you apply, you\’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
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Administration/Accounts Assistant Apprentice employer: Government jobs, apprenticeship
Contact Detail:
Government jobs, apprenticeship Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration/Accounts Assistant Apprentice
✨Tip Number 1
Familiarise yourself with the specific software and IT systems mentioned in the job description, such as Microsoft Office. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since the role involves interacting with customers and colleagues, showcasing your ability to communicate effectively will be crucial during the interview process.
✨Tip Number 3
Research Hayley Group and understand their values and services. This knowledge will not only help you tailor your responses in the interview but also show your genuine interest in the company and the role.
✨Tip Number 4
Prepare examples of how you've demonstrated key skills like organisation, attention to detail, and problem-solving in past experiences. Having specific instances ready will help you illustrate your capabilities effectively during the interview.
We think you need these skills to ace Administration/Accounts Assistant Apprentice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of an Administration/Accounts Assistant Apprentice. Focus on your communication skills, IT proficiency, and any previous administrative or customer service experience.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you want to work for Hayley Group and how your skills match the apprenticeship requirements. Mention your enthusiasm for learning and your ability to work in a team.
Highlight Relevant Qualifications: If you have GCSEs in English and Maths or any other relevant qualifications, make sure to mention these in your application. This shows that you meet the basic educational requirements for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Government jobs, apprenticeship
✨Research the Company
Before your interview, take some time to learn about Hayley Group. Understand their products, services, and company culture. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Questions
Think about common interview questions related to administration and accounts. Be ready to discuss your organisational skills, attention to detail, and how you handle customer queries. Practising your responses can boost your confidence.
✨Showcase Your IT Skills
Since the role involves using various IT systems, be prepared to discuss your experience with software like Microsoft Excel. You might even want to mention any specific projects where you've successfully used these tools.
✨Demonstrate Communication Skills
Effective communication is key in this role. During the interview, make sure to articulate your thoughts clearly and listen actively. You could also provide examples of how you've successfully communicated with clients or team members in the past.