Senior Service Designer — Transform Public Services at Scale
Senior Service Designer — Transform Public Services at Scale

Senior Service Designer — Transform Public Services at Scale

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead teams to design user-friendly public services that make a difference.
  • Company: Join a forward-thinking government agency dedicated to improving lives.
  • Benefits: Competitive salary, inclusive work culture, and opportunities for professional growth.
  • Why this job: Be part of transformative projects that enhance digital services for everyone.
  • Qualifications: Experience in service design and strong analytical skills required.
  • Other info: Must have lived in the UK for most of the last five years.

The predicted salary is between 43200 - 72000 £ per year.

A government agency is seeking a Senior Service Designer to lead multidisciplinary teams in designing user-centered public services across the UK. This role focuses on improving digital services and enhancing user experiences.

The ideal candidate will have experience in complex service design environments, strong analytical skills, and a commitment to inclusivity. This position requires SC clearance and applicants must have lived in the UK for the majority of the past five years.

Join us to make impactful changes to government services.

Senior Service Designer — Transform Public Services at Scale employer: Government Digital Service

As a leading government agency, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to drive meaningful change in public services. With a strong focus on professional development, we offer numerous growth opportunities and the chance to work on impactful projects that enhance user experiences across the UK. Join us in a role where your expertise will directly contribute to improving digital services for citizens, all while enjoying the benefits of a supportive and dynamic team environment.
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Contact Detail:

Government Digital Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Service Designer — Transform Public Services at Scale

Tip Number 1

Network like a pro! Reach out to professionals in the public service design space on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that dream role.

Tip Number 2

Showcase your portfolio! Make sure you have a solid collection of your best work ready to share. We recommend tailoring it to highlight projects that demonstrate your user-centered design skills and analytical prowess.

Tip Number 3

Prepare for interviews by practising common questions related to service design. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else.

We think you need these skills to ace Senior Service Designer — Transform Public Services at Scale

Service Design
User-Centered Design
Analytical Skills
Digital Services Improvement
User Experience Enhancement
Multidisciplinary Team Leadership
Inclusivity Commitment
SC Clearance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Service Designer role. Highlight your experience in user-centered design and any relevant projects you've worked on that demonstrate your analytical skills.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about transforming public services and how your background makes you the perfect fit for this role. Be sure to mention your commitment to inclusivity.

Showcase Your Portfolio: If you have a portfolio of your work, don’t forget to include it! We want to see examples of your service design projects, especially those that highlight your ability to improve digital services and enhance user experiences.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Government Digital Service

Know Your User-Centred Design Principles

Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in past projects, especially in complex service design environments. This will show your understanding of the role and your commitment to enhancing user experiences.

Showcase Your Analytical Skills

Prepare examples that highlight your strong analytical skills. Think about times when you've used data to inform design decisions or improve services. Being able to articulate your thought process will impress the interviewers and demonstrate your capability to lead multidisciplinary teams.

Emphasise Inclusivity in Design

Since this role focuses on inclusivity, be ready to discuss how you've incorporated diverse user needs into your designs. Share specific instances where you’ve ensured that services are accessible to all, as this aligns perfectly with the agency's goals.

Understand the Government Context

Familiarise yourself with current trends and challenges in public services, particularly in the UK. Showing that you understand the broader context of government services will help you stand out as a candidate who is not only skilled but also genuinely interested in making impactful changes.

Senior Service Designer — Transform Public Services at Scale
Government Digital Service
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