At a Glance
- Tasks: Lead data analysis to improve government digital services and enhance user experiences.
- Company: Join the Government Digital Service, shaping a modern digital government.
- Benefits: Full-time role with opportunities for professional growth and impactful work.
- Other info: Collaborative environment with a focus on innovation and community building.
- Why this job: Make a real difference by solving critical digital challenges for millions across the UK.
- Qualifications: Experience in digital analytics and strong data storytelling skills required.
The predicted salary is between 36000 - 60000 £ per year.
Please note this role is available across our London, Bristol and Manchester locations
The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.
Our priorities are to drive a modern digital government, by:
- joining up public sector services
- harnessing the power of AI for the public good
- strengthening and extending our digital and data public infrastructure
- elevating leadership and investing in talent
- funding for outcomes and procuring for growth and innovation
- committing to transparency and driving accountability
We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.
We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.
The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.
Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need
As a Senior Performance Analyst on the Digital Identity programme, you will provide analytical leadership across multiple aspects of the One Login product. You will have the opportunity to help shape what we track and how we track it, working alongside other analysts in the team.
You will work closely with product teams to develop meaningful performance measures, improve data quality and generate actionable insights that support evidence-based decision making. As a senior practitioner you will ensure good practice and work with lead practitioners to improve capability.
As a Senior Performance Analyst, your responsibilities include:
- leading the development and implementation of key performance indicators (KPIs) and success measures across one or more products within One Login, ensuring effective measurement and high-quality performance data
- analysing and interpreting data from multiple sources to generate actionable insights that inform product development, service improvement and strategic decision making
- working collaboratively with multidisciplinary teams to identify what should be measured, develop hypotheses and evaluate the impact of product and service changes
- influencing stakeholders to adopt evidence-based approaches and use data effectively in decision making, prioritisation and roadmap development
- leading the production of high-quality analysis and data storytelling, communicating complex findings and recommendations to stakeholders with varying levels of analytical expertise, including senior leaders
- contributing to the development of performance analysis capability through line management, coaching, mentoring and sharing good practice amongst the team
Person specification
We’re interested in people who have:
- strong experience developing performance frameworks, KPIs and success measures, and using data to evaluate and improve digital products, services or user outcomes
- strong experience of working with large and complex datasets using tools such as SQL, BigQuery, Google Analytics or similar technologies, and collaborating with technical teams to ensure robust data collection and measurement
- experience formulating questions, developing hypotheses, interpreting and validating data, and combining evidence from multiple sources to generate actionable insights to inform product, delivery or strategic decisions
- experience translating complex analytical findings into clear, compelling recommendations for audiences with varying levels of analytical expertise, including senior leaders
- strong stakeholder management skills, with experience working effectively across multidisciplinary teams and building trusted relationships with product, delivery, user-centred design and technology colleagues
- experience leading, coaching or developing performance analysts, promoting analytical best practice and contributing to a collaborative and inclusive analytical community
Please note
This role requires SC clearance, which would normally need 5 years’ UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.
DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.
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Senior Performance Analyst employer: Government Digital Service
The Government Digital Service in Manchester is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. Employees benefit from opportunities for professional growth through mentorship and hands-on experience in cutting-edge cloud-native technologies, all while contributing to meaningful projects that enhance public services across the UK.
Contact Details:
Government Digital Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Performance Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GDS on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Personal connections can give you insights that you won't find anywhere else.
✨Tip Number 2
Prepare for the interview by diving deep into GDS's recent projects and initiatives. Show us that you’re not just familiar with the role but also passionate about how your skills can contribute to their mission of modernising digital government.
✨Tip Number 3
Practice your data storytelling skills! Be ready to share examples of how you've used data to drive decisions in past roles. We want to see how you can turn numbers into narratives that resonate with different audiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us that you’re serious about joining the team at GDS.
We think you need these skills to ace Senior Performance Analyst
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Performance Analyst role. Highlight your experience with digital analytics platforms and how it aligns with our goals at GDS. We want to see how your skills can help us drive a modern digital government!
Showcase Your Data Skills:Don’t hold back on showcasing your proficiency with data tools like Google Analytics, SQL, or Tableau. We’re looking for someone who can tell engaging stories with data, so include examples of how you've used data to influence decisions in your previous roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we’re sifting through lots of applications, so clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at Government Digital Service
✨Know Your Data Tools
Make sure you’re well-versed in the digital analytics platforms mentioned in the job description, like Google Analytics and Google Tag Manager. Brush up on your SQL skills too, as being able to extract and manipulate data will be crucial in demonstrating your expertise.
✨Showcase Your Storytelling Skills
Prepare to discuss how you've used data to tell compelling stories in previous roles. Think of specific examples where your insights led to actionable changes. This will highlight your ability to communicate complex data in a way that resonates with various stakeholders.
✨Understand the Agile Environment
Familiarise yourself with agile methodologies if you haven’t already. Be ready to discuss how you’ve worked in project-based environments and how you adapt to changing user needs. This will show that you can thrive in the dynamic setting of the Government Digital Service.
✨Prepare for Leadership Questions
As a Senior Performance Analyst, you’ll need to demonstrate your leadership capabilities. Think about times when you’ve mentored others or led a project. Be prepared to share how you inspire and coach team members, fostering a culture of insightful analysis.
