At a Glance
- Tasks: Lead engagement strategies for digital government services and manage key stakeholder relationships.
- Company: Join the Government Digital Service, shaping a modern digital government for the UK.
- Benefits: Impactful work, collaboration with top digital professionals, and opportunities for career growth.
- Other info: Dynamic team environment with a focus on innovation and continuous improvement.
- Why this job: Make a difference by simplifying access to essential government services for millions.
- Qualifications: Experience in managing strategic relationships and working in digital service delivery.
The predicted salary is between 55000 - 65000 € per year.
The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government by:
- joining up public sector services
- harnessing the power of AI for the public good
- strengthening and extending our digital and data public infrastructure
- elevating leadership and investing in talent
- funding for outcomes and procuring for growth and innovation
- committing to transparency and driving accountability
We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a nationwide scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need.
The GOV.UK One Login for Government Programme represents a once in a generation opportunity to simplify and widen access to all digital government services. We are building one simple, safe and secure way for users to log in and prove who they are that will work across all government services. GOV.UK One Login is being designed and built for the many, not the few. It will unite services across government, revolutionising the way government departments digitally interact with users.
The right person will join a motivated and dynamic multi-disciplined team at the heart of the programme, working closely with government departments and services to lead onboarding and engagement activity. As a Senior Business Relationship Manager on the GOV.UK One Login programme, you’ll:
- develop and lead effective engagement strategies for departments and services, including identifying and managing key stakeholders, and promoting the use of GOV.UK One Login
- lead the programme’s engagement and collaboration with service owners and senior leaders within departments and other government organisations
- onboard GOV.UK One Login products and services to ensure complex needs are understood, prioritised, and incorporated into delivery plans
- maintain a pipeline of ‘prospects’ and customer relationship management information relating to government departments and services and their adoption plans
- prioritise and resource the engagement and account management of services onboarding and using GOV.UK One Login products and services
- work with other teams within the programme to ensure comprehensive end-to-end engagement with departments and services, from initial contact through to onboarding, and through to account management of live services
- sequence GOV.UK One Login product roadmaps to support adoption of products and services in order to deliver the critical success factors of the programme
- play a major role in ensuring that GOV.UK One Login continues to meet the evolving needs of onboarded services and their users, drawing on data and insights from GDS and departments, to support continuous improvement
- extend and grow the current approach focused on GOV.UK One Login to incorporate onboarding departments and other government organisations to the GOV.UK Wallet
Person specification
- have extensive experience of managing strategic relationships, building new connections and nurturing existing ones, as well as contributing to the development of strategies whilst providing challenges to ensure programme/business needs are met
- have experience of working in an equivalent digital/technical service delivery environment across a wide and complex service delivery context
- use excellent communication and relationship building skills to work with partners to collect information and evidence on challenges and opportunities
- have experience working with multidisciplinary digital service delivery teams and ideally with service migration
- look to iterate and improve processes, and bring an agile approach to optimising opportunities
Please note this role requires SC clearance, which would normally need 5 years’ UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible. DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.
Senior Business Relationship Manager in London employer: Government Digital Service
The Government Digital Service (GDS) is an exceptional employer, offering a unique opportunity to work at the forefront of digital transformation within the UK government. With a strong commitment to employee growth and a collaborative work culture, GDS empowers its team members to tackle significant national challenges while harnessing cutting-edge technology like AI. Located in vibrant hubs across Manchester, London, and Bristol, employees benefit from a dynamic environment that fosters innovation and inclusivity, making a meaningful impact on public services for millions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Relationship Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections we make, the better our chances of landing that Senior Business Relationship Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in managing strategic relationships and delivering digital services. We want to see how you’ve made an impact in previous roles, so let’s make it shine!
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your experience with stakeholder management and service delivery. The more comfortable we are talking about our skills, the better we’ll perform when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in digital government. Let’s get your application in and start making an impact together!
We think you need these skills to ace Senior Business Relationship Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that align with the Senior Business Relationship Manager role. Highlight your experience in managing strategic relationships and working in digital service delivery environments.
Showcase Your Communication Skills:Since this role involves a lot of stakeholder engagement, it’s crucial to demonstrate your excellent communication and relationship-building skills. Use examples from your past experiences where you successfully collaborated with partners or led teams.
Be Clear and Concise:Keep your application clear and to the point. Avoid jargon and ensure that your key achievements and experiences are easy to understand. This will help us quickly see how you can contribute to our mission at GDS.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the application process there!
How to prepare for a job interview at Government Digital Service
✨Know Your Stuff
Make sure you understand the GOV.UK One Login programme inside out. Familiarise yourself with its goals, challenges, and how it fits into the broader digital government landscape. This will help you demonstrate your genuine interest and show that you're ready to contribute from day one.
✨Showcase Your Relationship Skills
As a Senior Business Relationship Manager, your ability to build and maintain relationships is key. Prepare examples of how you've successfully managed strategic relationships in the past, especially in complex environments. Highlight your communication skills and how you've navigated challenges with stakeholders.
✨Be Agile and Adaptable
The role requires an agile approach to problem-solving. Be ready to discuss how you've iterated and improved processes in previous roles. Share specific instances where your adaptability led to successful outcomes, especially in digital or technical service delivery contexts.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-world challenges. Think about potential situations you might face in this role and how you would approach them. This will not only showcase your critical thinking but also your understanding of the programme's needs.
