Content Designer in London

The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government by:

• joining up public sector services
• harnessing the power of AI for the public good
• strengthening and extending our digital and data public infrastructure
• elevating leadership and investing in talent
• funding for outcomes and procuring for growth and innovation
• committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK.

As a Content Designer, you'll play a key role in shaping and improving how users discover, understand and interact with public sector data. Working collaboratively in a modern agile environment, you will ensure content is clear, accessible and meets the needs of diverse audiences across the platform. As a Content Designer you’ll:

• define, design and deliver user-centred content, ensuring content is clear, usable, accessible and appropriate to user needs and context
• use evidence and insight such as analytics, user research, usability testing and feedback to inform content decisions and continuous improvement
• work iteratively in an agile environment, contributing content at all stages of the delivery lifecycle, from discovery through to live and continuous improvement
• collaborate closely with user researchers, designers, developers and product managers to ensure content supports end-to-end user journeys and service outcomes
• produce and maintain content artefacts such as user stories, content plans, prototypes and published content, using appropriate publishing tools and workflows
• apply content standards, accessibility requirements and content governance, ensuring content meets GOV.UK style, accessibility and quality expectations
• engage constructively with policy, legal and delivery stakeholders to balance user needs, organisational requirements and compliance obligations
• contribute to the content design community within GDS and across government, sharing learning and supporting consistent content practice

We’re interested in people with skills in:

• experience in leading the definition, writing, editing and publishing of digital content
• experience in using content management systems and content production processes to publish content
• using analytics, user feedback, user research and other sources of information to make decisions about content and how to improve it
• utilising Agile working practices, including the ability to work in a fast-paced, evolving environment
• coordinating multiple projects and adapting to changing priorities
• working with stakeholders to understand their issues, tailoring your communication to stakeholders' needs and using evidence to explain decisions you've made
• experience developing and helping to implement content strategies and policies, as well as helping to improve processes and quality
• working to tight deadlines and under pressure while ensuring attention to detail

Please note DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.