Development Programme (Junior Business Analyst) - Driver and Vehicle Licensing Agency - EO in Wales

Location: Swansea

About the job

Are you interested in starting your IT journey with an award-winning leader in digital transformation? If so, there's no better place to start than our Development Programme in Information Systems Business Analysis. This two-year programme will combine classroom training with hands-on experience, designed to teach you the skills you need to succeed in a long-term career in IT. The programme will commence with structured classroom training over a period of 4-8 weeks, primarily office-based.

You'll be part of an innovative IT community where we learn while we work and solve problems together. Using the most modern development environments, tools and latest cutting-edge technologies you'll work on systems and services that make a positive difference to the lives of every citizen in the UK.

The Driver and Vehicle Licensing Agency (DVLA) are looking to fill up to 5 placements in its Information Technology Services (ITS) department. We're looking for people who are not afraid to challenge the norm, driven by a desire to make things better, and to be the best at what they do. If you have the same drive, passion for purpose and believe you would thrive in an Information Technology environment we'd love to hear from you.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday.
• Flexible working options where we encourage a great work-life balance.

Find out more about what it's like working at DVLA roles: Driver and Vehicle Licensing Agency - Department for Transport Careers.

DVLA has a unique advantage in our size, scale and reach, meaning the systems we use and are developing rival some of the biggest electronic services in the UK. Last year alone we reached a record-breaking one billion interactions with our customers with over 90% online.

You'll be joining an in-house digital and technology team focused on growing and nurturing professional talent. With an emphasis on innovation and empowerment we are organised to support the delivery of best-in-class services.

This unique opportunity will allow the successful candidate to undertake on-the-job experience with structured training to obtain the British Computer Society (BCS) International Diploma in Business Analysis. This will take place alongside a specific tailored workplace learning approach within DVLA's diverse IT community. This will give the candidate the opportunity and experience needed to be fully job ready to apply for a Business Analyst position in a digital environment.

You will be required to support and provide methodical investigation, analysis, review and documentation, for a part of a business area in terms of business functions and processes. When not undertaking formal training the role holder will have on-the-job experience where they will be based in multi-discipline teams to learn DVLA ways of working and experience IT hands-on. The role holder will be expected to achieve the BCS International Diploma in Business Analysis in a 24-month time period.

Why choose this development programme?

On this development programme, you will be able to apply the knowledge you gain to your professional and industrial practice, giving you a valuable combination of professional experience and a highly desirable qualification.

You will benefit from:

• Achieving an industry recognised BCS International Diploma in Business Analysis.
• The opportunity to work in a professional area and be paid an executive salary.
• Being able to study partly by work-based learning, which can be more immediately and clearly relevant.
• Developing the tools and techniques and experience of working within an Agile digital delivery environment.
• A mentor who will oversee your learning and development throughout the process.

Responsibilities

• Contribute to the development of user requirements.
• Work towards becoming responsible for the development and production of Business Analysis documentation/templates as defined by best practice.
• Provide support to the development teams, learning how to manage queries and issues that may arise during sprints/retrospectives/meetings relating to requirements.
• Learn to provide support to continually ensure that a shared understanding is established and maintained amongst the development team of the business requirement and how it is met by technical solutions.

To be eligible to apply for a placement you should have a passion for IT and be able to start on the programme on 7th October 2026. This is a fantastic way to earn a wage and work alongside experienced staff to gain job-specific skills, along with an industry recognised qualification.

The programme will allow you to grow your wider skills such as teamwork, resilience, communication and problem-solving skills, along with developing your skills in business change management and analysis. Key areas that assist in enhancing your future employability opportunities.

You will be required to attend mandatory courses and sit exams throughout the course of the development programme. You are required to pass the exams in order to remain on the Business Analysis Development Programme and gain your BCS International diploma in Business Analysis.

We are looking for people who:

• Have an interest in IT.
• Pay attention to detail.
• Have good organisational skills, stay calm under pressure, and can prioritise when you have many different things to do.
• Are committed to the development programme and have enthusiasm to learn.
• Enjoy working with others and being part of a team.
• Are going to make the most of the time you spend with us.

On this programme, you'll learn how to:

• Investigate wants, needs, problems and opportunities.
• Apply relevant techniques to structure information.
• Use modelling techniques and tools.
• Identify opportunities for improvement.
• Analyse requirements for business situations.
• See the drivers, and impacts of a proposed business change.
• Work as an Agile business analyst within a digital environment.

At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that'll wash across the nation. Here the work you're doing has the capacity to change the way 50 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and businesses every single day.

The programme will include undertaking a number of qualifications/certifications as well as on-team training. There will be regular assessment points to evaluate the progress and proficiency of candidates. You will be assessed at checkpoints throughout the programme, failure to successfully meet the standard during checkpoints could result in 3 months' notice being provided to cease employment. We reserve the right to seek full or partial repayment of associated costs, should you not contribute to the programme, or may include related costs such as exam fees, membership fees or materials.

Throughout the programme you will be assessed at key checkpoints. At the end of the programme, you will undertake a final assessment against the EO Junior Business Analyst role. Successful candidates will be considered for appointment to vacancies in this role, subject to availability.

Working hours, office attendance and travel requirements

This role is full time only. Full time roles consist of 37 hours per week. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (the location cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.