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- Tasks: Design and enhance services to meet user needs and tackle health challenges.
- Company: Join the UK Health Security Agency, making a difference in public health.
- Benefits: Flexible locations, competitive salary, and opportunities for professional growth.
- Other info: Work with diverse teams and contribute to national health initiatives.
- Why this job: Be at the forefront of improving health services and making a real impact.
- Qualifications: Experience in service design and collaboration in complex environments.
Location: London, Leeds, Birmingham or Liverpool
This Service Designer role sits within the UK Health Security Agency (UKHSA), working at the heart of efforts to respond to national health challenges and improve how services are delivered to the public.
What you'll be doing:
- Designing and improving end-to-end services based on user needs
- Identifying pain points and opportunities across complex service journeys
- Using research and insight to shape design decisions and solutions
- Prototyping ideas and testing approaches to improve services
- Working closely with stakeholders across policy, delivery and digital teams
- Promoting user-centred and inclusive design approaches
This role could be a strong fit if experience includes:
- Service design or user-centred design in complex organisations
- Working across digital and non-digital services
- Using design methods to understand user needs and solve problems
- Collaborating with stakeholders to improve services
Apply now.
Service Designer - UK Health Security Agency - SEO employer: Government Digital & Data
Contact Detail:
Government Digital & Data Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer - UK Health Security Agency - SEO
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at UKHSA or similar organisations. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your service design projects. Make sure it showcases your user-centred approach and how you've tackled complex service journeys.
✨Tip Number 3
Prepare for interviews by practising common questions related to service design. Think about how you’ve used research and insight in your past roles to shape design decisions and solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Designer - UK Health Security Agency - SEO
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in service design and user-centred approaches. We want to see how your skills align with the specific needs of the UK Health Security Agency.
Showcase Your Research Skills: Don’t forget to mention any research methods you've used to understand user needs. We love seeing how you’ve applied insights to shape design decisions, so share those examples!
Collaborate Like a Pro: Since this role involves working closely with various stakeholders, give us some examples of how you've collaborated in the past. We’re keen to know how you’ve improved services through teamwork.
Keep It User-Centred: Emphasise your commitment to user-centred design throughout your application. We want to see how you’ve promoted inclusive design approaches in your previous roles, so let that shine through!
How to prepare for a job interview at Government Digital & Data
✨Know Your User-Centred Design
Make sure you brush up on user-centred design principles. Be ready to discuss how you've applied these in your previous roles, especially in complex organisations. Think of specific examples where your designs have directly improved user experiences.
✨Research the UKHSA
Familiarise yourself with the UK Health Security Agency's mission and recent projects. Understanding their current challenges and how your skills can contribute will show your genuine interest and help you tailor your responses during the interview.
✨Prepare for Stakeholder Scenarios
Since collaboration is key in this role, prepare for questions about working with stakeholders. Think of times when you successfully navigated differing opinions or facilitated discussions to improve service delivery. Use the STAR method to structure your answers.
✨Showcase Your Prototyping Skills
Be ready to talk about your prototyping process. Bring examples of past prototypes you've created and explain how they helped in testing ideas and improving services. This will demonstrate your hands-on experience and problem-solving abilities.