At a Glance
- Tasks: Lead user-centred design for public services, creating intuitive digital experiences.
- Company: Join the Intellectual Property Office, making a real difference in public service design.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Mentorship opportunities available to help you grow your design skills.
- Why this job: Shape impactful services and champion accessibility in a dynamic team environment.
- Qualifications: Experience in user-centred design and proficiency in design tools like Figma.
Locations: Newport
The Intellectual Property Office (IPO) is looking for a Senior Interaction Designer to lead user-centred design across critical public services. This is an opportunity to work on large-scale transformation programmes, solving complex challenges and creating intuitive, accessible experiences that genuinely make a difference to users.
About the role
At IPO, you'll be part of a multidisciplinary team designing and improving public services that people rely on every day. You'll play a key role in shaping how services work from end to end, turning user needs into simple, effective digital experiences. This is a senior role where you'll not only deliver high-quality design work, but also influence best practice across teams, champion accessibility and help grow design capability within the organisation.
What you'll be doing
- Designing user-centred services across complex transformation programmes
- Creating user journeys, prototypes and interaction designs across multiple channels
- Collaborating with researchers, developers and stakeholders to turn insights into practical solutions
- Using data and evidence to inform and justify design decisions
- Championing high-quality, accessible design aligned to GOV.UK standards
- Promoting reusable design patterns and consistent user experiences
- Leading design activities such as critiques, workshops and design reviews
- Mentoring and supporting other designers to grow their skills
What we're looking for
- Experience working in agile, multidisciplinary teams delivering user-centred design
- Strong ability to design accessible, inclusive digital services
- Experience producing key design outputs (user journeys, service blueprints, site maps)
- Proficiency in tools such as Figma, Adobe XD or GOV.UK Prototype Kit
- Experience conducting or supporting usability testing
- Strong understanding of GOV.UK Design System and Service Standards
- Ability to influence teams and promote best practice design
- Experience mentoring or coaching other designers
Interested? This partner post gives you a quick overview. Click through to the full Civil Service Jobs advert to find out more and apply.
Senior Interaction Designer - Intellectual Property Office - SEO employer: Government Digital & Data
The Intellectual Property Office (IPO) is an exceptional employer, offering a dynamic work environment in Newport where creativity and innovation thrive. With a strong focus on user-centred design, employees are empowered to make a tangible impact on public services while enjoying opportunities for professional growth and collaboration within a multidisciplinary team. The IPO champions accessibility and inclusivity, ensuring that every team member can contribute to meaningful projects that enhance the lives of users across the UK.
Contact Details:
Government Digital & Data Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Interaction Designer - Intellectual Property Office - SEO
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Intellectual Property Office. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best user-centred design projects. Make sure it’s easy to navigate and showcases your process, not just the final product. We want to see how you think!
✨Tip Number 3
Prepare for the interview by practising common design questions and scenarios. Think about how you’d tackle real-world problems they face at IPO. We want to see your thought process and how you approach challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Interaction Designer - Intellectual Property Office - SEO
Some tips for your application 🫡
Showcase Your User-Centred Design Skills:Make sure to highlight your experience in user-centred design. We want to see how you've tackled complex challenges and created intuitive experiences. Use specific examples from your past work to demonstrate your impact!
Be Clear About Your Collaboration Experience:Collaboration is key in our multidisciplinary team. Let us know how you've worked with researchers, developers, and stakeholders to turn insights into practical solutions. Share stories that show your teamwork skills and how you’ve influenced design decisions.
Demonstrate Your Accessibility Knowledge:Accessibility is a big deal for us at StudySmarter. Make sure to mention any experience you have designing inclusive digital services. We’re keen to see how you’ve championed high-quality, accessible design in your previous roles.
Use the Right Tools:Mention your proficiency in tools like Figma, Adobe XD, or the GOV.UK Prototype Kit. We love seeing candidates who are comfortable with these tools, so don’t forget to include any relevant projects where you’ve used them effectively!
How to prepare for a job interview at Government Digital & Data
✨Know Your User-Centred Design Principles
Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in your previous roles, especially in agile environments. Highlight specific examples where your designs have improved user experiences.
✨Showcase Your Design Outputs
Prepare a portfolio that showcases your key design outputs like user journeys, service blueprints, and prototypes. Be ready to explain your thought process behind each piece and how they align with accessibility standards and GOV.UK guidelines.
✨Collaborate and Communicate
Since collaboration is key in this role, think of examples where you've worked closely with researchers, developers, and stakeholders. Be prepared to discuss how you turned insights into practical solutions and how you championed best practices within your team.
✨Mentorship Matters
As a senior designer, your ability to mentor others will be crucial. Think about times you've supported or coached other designers. Share how you've helped them grow their skills and how you plan to continue fostering a collaborative learning environment.
