At a Glance
- Tasks: Lead digital delivery management and drive innovation in the energy sector.
- Company: Ofgem, Great Britain's independent energy regulator, committed to Net Zero.
- Benefits: Permanent role with flexible working, professional development, and a collaborative environment.
- Other info: Join a dynamic team focused on transforming energy delivery for a sustainable future.
- Why this job: Shape the future of digital services while making a real impact on consumers and the environment.
- Qualifications: Proven leadership in delivery management and expertise in Agile methodologies.
Successful candidates may be based in any of our office locations - Cardiff, Glasgow or London. We especially welcome applicants from Cardiff and Glasgow.
Ofgem is working at the forefront of the fight to deliver smarter, faster and more effective digital services, helping combat the challenges of a rapidly changing energy sector while driving innovation that supports consumers and Net Zero. We're looking for a Principal Delivery Manager to join us and provide strategic leadership across a complex digital portfolio, shaping how critical products and services are delivered across the organisation. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people.
We're offering a permanent opportunity with the chance to influence the direction of digital delivery within an organisation undergoing significant transformation. This is a highly visible leadership role where you will shape ways of working, drive delivery excellence and help create the conditions for multidisciplinary teams to thrive. You'll play a key role in ensuring digital products and services deliver meaningful outcomes for both the organisation and the consumers it serves.
Working across a diverse portfolio, you'll have the opportunity to influence strategy, strengthen delivery capability and embed approaches that create lasting impact. The role combines leadership, operational oversight and organisational influence, offering the chance to shape how digital delivery evolves while contributing to some of our most important priorities.
We're looking for someone with significant leadership experience in delivery or programme management, with the ability to guide complex work across multiple teams and priorities. You'll bring a track record of building high-performing delivery functions, driving continuous improvement and creating clear, effective frameworks that enable successful outcomes at scale.
Alongside the opportunity to work on nationally important programmes, you'll benefit from a flexible and inclusive working environment where collaboration, innovation and professional excellence are highly valued.
We have a critical purpose to transform and strengthen digital delivery. Join us in helping combat complexity, improve organisational effectiveness and ensure the digital products and services underpinning Britain's transition to a cleaner, fairer and more secure energy future are delivered successfully.
Key Responsibilities
- Lead the Delivery Management community of practice, build capability and continuous improvement in delivery frameworks and professional development.
- Lead and manage the delivery management team, recruiting the right people with the right skills to successfully deliver products and services for the portfolio.
- Line manage and develop the delivery management team(s) to deliver consistently high performance against objectives, provide pastoral care and create a career development pathway.
- Work with Programme Managers and leads of other practices to promote effective cross-functional delivery.
- Coach Delivery Managers in planning practices, drive continuous improvement to Digital Delivery planning processes and identify dependencies across the portfolio.
- As a member of the Digital Leadership team support the creation and implementation of the digital delivery strategy for D&S.
- Provide Assurance on the effective delivery of projects and services through Agile ways of working, overseeing and enabling delivery managers to operate as Scrum Masters where appropriate, and ensuring Agile ceremonies, controls and reporting meet Ofgem governance and commercial management requirements.
- Work with the Senior Product Manager (Product Owner) and Delivery Managers to define the roadmap for any given product and support the team to break work down to stories they can deliver.
- Track delivery through fortnightly sprints/monthly reporting and maintaining project highlight report.
- Protect the team from outside distraction and make sure the team collaborates, communicates and focuses on mutually agreed priorities.
- Provide the Ofgem community with confidence in the effectiveness of Delivery Management, and support the organisation in maturing our practices in line with Government Digital Service (GDS) standards.
- Escalate product risks and issues, removing barriers to delivery.
- Lead and develop a team to deliver consistently high performance against objectives.
Key Outputs and Deliverables
- Product portfolio reporting with delivery schedules clearly planned, communicated and tracked, including risks, issues and decisions.
- Ensure appropriate governance and Agile ceremonies e.g. sprint planning, retrospectives, show & tells / showcases.
- A motivated and collaborative team who meet team and organisational objectives.
- Frequent and iterative deployment and delivery using Agile approaches.
- Effective communication within the digital teams, and business users.
- Establish strong stakeholder relationships at all levels both internally and externally.
- Ensure appropriate programme/project governance and reporting frameworks are documented and embedded to drive improvement across the portfolio.
- Ensure programme/project delivery across the portfolio meets GDS standards.
- Developing, planning and delivering work outcomes, including clear and transparent work objectives for Delivery Managers, milestones and success metrics.
Person specification
Essential Criteria
- Demonstrable experience of operating at a senior level as a Delivery/Programme Manager that can be demonstrated by proven record of high performance and substantial achievements in past positions.
- Demonstrable experience of leading a delivery management function, including oversight of multiple Delivery Managers, and establishing repeatable frameworks, standards and tooling to improve delivery maturity.
- Expertise/capability in a related professional specialism, evidenced through an appropriate professional qualification - Agile Project and Delivery Management Certification (ICP-APM) Advanced Certified Scrum Master (A-CSM), or equivalent experience.
- Experience managing complex, multi-workstream programmes with cross organisational dependencies, including budget management and forecasting.
- Excellent stakeholder and communication skills, with the ability to influence senior leaders, build alignment, and simplify complexity.
Principal Delivery Manager - OFGEM - G6 employer: Government Digital & Data
Ofgem is an exceptional employer, offering a dynamic and inclusive work environment where innovation and collaboration are at the forefront of our mission to transform the energy sector. With offices in Cardiff, Glasgow, and London, we provide flexible working arrangements and a strong focus on professional development, ensuring that our employees have the opportunity to grow their careers while making a meaningful impact on the transition to a cleaner energy future. Join us to lead high-performing teams and shape the digital delivery landscape in a role that is both challenging and rewarding.
Contact Details:
Government Digital & Data Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Principal Delivery Manager - OFGEM - G6
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughGovernment Digital & Data's Website
Don’t forget to apply directly through Government Digital & Data's website for the full-time Principal Delivery Manager - OFGEM - G6 role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Principal Delivery Manager - OFGEM - G6
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Government Digital & Data. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at Government Digital & Data
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of Government Digital & Data.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to Government Digital & Data.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
