Chief Digital and Information Officer - Driver and Vehicle Standards Agency in Nottingham

Overview

Executive Committee Member Responsibilities

• Support the Chief Executive in their role as Accounting Officer, deputising for the Chief Executive where required.
• Champion decisions made by the Executive Committee and Directing Board and role model the Agency's values and cultural aspirations.
• Contribute to the development of DVSA's vision and strategic plans.
• Development and implementation of major organisational change initiatives through a service-led approach.
• Directors are also expected to sponsor several strategic projects.
• Lead a broad range of digital, data, architecture and technology teams with a strategic mindset and vision to develop and run DVSA digital services, which are agile and secure by design, compliant with GDS service standards and continuously improved in response to user feedback.
• The post holder will be a primary link between DVSA and the DfT D&D group.
• Work with senior teams across the agency to develop and deliver the directorate's annual plan and enable the delivery of the plans of other Directors.
• Provide leadership to the Directorate's teams and champion a culture of continuous improvement and performance management, making appropriate use of the services and standards provided by GDS and the cross-government Digital and Data profession to support this.
• Manage both internal resources and third-party suppliers to implement significant business and cultural changes across the agency, as informed by the agreed service priorities.
• Ensure the development, operation and improvement of digital by default services is successful and secure.
• Find innovative ways to drive the shift to insourced teams and manage attraction and retention challenges to achieve committed efficiency savings in a climate of overall Civil Service cost and headcount control.
• Shape the strategic approach to the development of DVSA's digital services and the development or acquisition of the technology to deliver them; this includes responsibility for procurement, development, security and delivery across the whole of the estate of the agency.
• Seek to demonstrably improve DVSA's return on investment on technology spending and reporting this against outcome-based performance metrics.
• Ensure any new mission technology is delivered in line with the government's code of practice, and digital and data services are delivered in line with the relevant government service and functional standards, including Secure by Design, One Login initiatives etc.
• Work with GDS to define the scope and application of common service provision for cross-government commodity infrastructure technology and ensure that the delivery and iteration of technology services is supported by effective analysis of the financial benefits of taking an agile, open, user-driven approach.
• Create opportunity to design and deliver digitally driven solutions and services that are fully supported by the right architectures and systems, while avoiding creation of legacy technology.
• The role supports a culture of data-driven delivery within the Agency through leadership of the DVSA's data science and forecasting functions ensuring both process and guidance link to the Agency's strategic plans and long-term financial forecast.
• Working closely with the relevant services, committees and functions, develop the enterprise data frameworks to ensure that DVSA has access to the information and knowledge required to optimise decision making.
• Lead and shape the Agency's response to cyber security threats and incidents, working to improve business resilience and continuity plans in preparedness for an incident.
• Ensure remediation of systems and processes in response to emerging cyber security intelligence and work with the cross-government networks to mature DVSA's ability to identify, manage and mitigate cyber security threat levels.
• Contribute to the transformation of leadership capability, bringing about a step-change in culture enabling greater levels of engagement and productivity.
• Contribute to our drive to improve the diversity of our people and the broader inclusion agenda to provide a better service to customers and contribute to our aim of being a great place to work.

Directorate Functions include:

• Data & Security (Data Science, Data Management, Cyber Assurance, Data Protection and Information Management, Data Analysis, Data Engineering)
• Technology (Technical Services Delivery, Development, Infrastructure, Contract Management, Business Systems)
• Enterprise Architecture (All domains, technical design and architecture enablement)
• Digital Delivery (Programme Delivery, User Centred Design, Business Analysis) and D&D capability building and professional development.

Qualifications

• Extensive experience leading high-performing digital, technology, data and cyber security functions, with a deep understanding of Government digital governance frameworks and a strong record of delivering digital transformation and improvement programmes.
• Skilled in gathering and prioritising customer and service user requirements to maximise value, combined with a proven track record of driving delivery at pace, applying project management techniques, and proactively managing risks.
• Proven ability to develop organisational strategy and translate a compelling vision into action, supported by strong strategic judgement and the ability to see connections across complex issues and recommend sound decisions in a political environment.
• Highly developed communication skills with the ability to influence senior stakeholders and industry leaders, and convey complex and technical information clearly and concisely.
• Outstanding leadership capability, with the ability to recruit, inspire and empower colleagues; build diverse and inclusive teams; and grow organisational capability and resilience under pressure and public scrutiny.

Working environment

London, England, United Kingdom — The Civil Service expectation of 60% attendance in the workplace is applied by DVSA. Occasional travel to other sites will be required. Hybrid working model that allows you to work between home and office locations. The role is based in multiple locations (e.g., Bristol, Nottingham, Swansea, Leeds, Birmingham, Newcastle, Oldham, Yeading). DVSA is a government department with cross-government digital and data communities.