At a Glance
- Tasks: Lead digital products that transform access to justice in civil courts across England and Wales.
- Company: Join HM Courts and Tribunals Service, making a real difference in people's lives.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a mission-driven team focused on user-centred services.
- Why this job: Shape the future of justice delivery through innovative digital solutions.
- Qualifications: Strong experience in digital product leadership and team management.
This role sits within HM Courts and Tribunals Service (HMCTS), where digital services help people access justice at some of the most important moments in their lives. You'll lead products that support civil courts across England and Wales, influencing services used at scale and helping transform how justice is delivered through digital innovation.
As Head of Product for the Civil Jurisdiction, you'll be the senior product leader across a portfolio of digital services supporting the civil justice system. You'll define strategy, set direction and ensure products deliver meaningful outcomes, from live services to new digital solutions. You'll lead product teams, shape priorities and make complex decisions on investment and delivery. This role combines strategic leadership with real ownership, guiding services through the full lifecycle while ensuring they remain user-centred, secure and deliver value at scale.
What you'll be doing:
- Define and evolve the product vision and strategy across the civil portfolio
- Own end-to-end product delivery, from discovery to live service and continuous improvement
- Lead and develop senior product teams, building strong capability and consistent practice
- Make complex prioritisation and investment decisions across multiple products
- Translate policy and user needs into clear, outcome-focused roadmaps
- Champion user-centred, data-led delivery and decision-making
- Use insight and performance data to drive improvements and inform strategy
- Influence senior stakeholders across policy, operations and the judiciary
- Ensure products meet GOV.UK standards, accessibility and security requirements
- Provide assurance that services are resilient, compliant and deliver value for money
What we're looking for:
- Strong experience in senior digital product leadership
- Proven track record of owning product strategy at scale
- Experience leading multidisciplinary teams
- Ability to influence and align senior stakeholders
- Confidence using data to drive decisions and outcomes
Interested? This partner post gives you a quick overview. Click through to the full Civil Service Jobs advert to find out more and apply.
Head of Product for the Civil Jurisdiction - HM Courts and Tribunals Service - G6 employer: Government Digital & Data
HM Courts and Tribunals Service is an exceptional employer, offering a unique opportunity to lead digital innovation in the civil justice system across multiple UK locations. With a strong focus on user-centred design and data-driven decision-making, employees are empowered to make meaningful impacts while enjoying a collaborative work culture that fosters professional growth and development. Join us to be part of a transformative journey that not only enhances access to justice but also supports your career aspirations in a dynamic and supportive environment.
Contact Details:
Government Digital & Data Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product for the Civil Jurisdiction - HM Courts and Tribunals Service - G6
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at HMCTS or similar organisations. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by practising common questions related to product leadership and digital services. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively.
✨Tip Number 3
Showcase your passion for user-centred design! Be ready to discuss how you've used data to drive decisions in past roles. This will demonstrate that you understand the importance of delivering value at scale.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head of Product for the Civil Jurisdiction - HM Courts and Tribunals Service - G6
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that align with the Head of Product role. Highlight your experience in digital product leadership and how it relates to the civil justice system.
Showcase Your Leadership Skills:We want to see how you've led teams and influenced stakeholders in your previous roles. Share examples that demonstrate your ability to guide multidisciplinary teams and make complex decisions.
Data-Driven Decision Making:Since this role involves using data to drive outcomes, include instances where you've successfully used data insights to inform product strategy or improve services. This will show us you're on the same page with our user-centred approach.
Apply Through Our Website:Don't forget to apply through our official website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in transforming justice delivery.
How to prepare for a job interview at Government Digital & Data
✨Know Your Product Inside Out
Before the interview, dive deep into HM Courts and Tribunals Service's digital products. Understand their current offerings, challenges, and how they align with user needs. This will help you articulate your vision and strategy effectively during the interview.
✨Showcase Your Leadership Style
Be prepared to discuss your experience in leading multidisciplinary teams. Share specific examples of how you've developed product teams and fostered a culture of collaboration and innovation. Highlighting your leadership style will demonstrate your fit for the senior role.
✨Data-Driven Decision Making
Since the role requires using data to inform strategy, come equipped with examples of how you've used performance data to drive product improvements. Discuss any metrics or KPIs you've implemented and the outcomes achieved, showcasing your analytical skills.
✨Engage with Stakeholders
Prepare to talk about your experience influencing senior stakeholders. Think of instances where you've successfully aligned diverse interests and how you navigated complex prioritisation decisions. This will show your ability to manage relationships and drive consensus in a challenging environment.
