At a Glance
- Tasks: Design clear, user-focused content and improve user journeys across digital and offline channels.
- Company: Registers of Scotland, a forward-thinking organisation committed to inclusivity.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a dynamic team and contribute to best practices in a collaborative environment.
- Why this job: Make a real impact by improving services and helping people through your content.
- Qualifications: Experience in user-focused content design and understanding of accessibility standards.
Location: Glasgow, Edinburgh
As a Content Designer, you'll play a vital role in making complex information clear, usable and inclusive. If you're passionate about improving user journeys and creating content that genuinely helps people, this is a role where your work will have real impact.
About the role
You'll work across the full content lifecycle, from discovery and research through to design, testing and continuous improvement. This is a hands-on role where you'll design content for digital and offline channels, ensuring it meets user needs while supporting organisational goals. Working in agile, multidisciplinary teams, you'll collaborate with designers, developers and stakeholders to shape services and improve end-to-end user experiences. You'll also help influence how content is created across the organisation, contributing to best practice and continuous improvement.
What you'll be doing
- Design and deliver clear, accessible and user-focused content
- Work across the full content lifecycle, from research to publishing and review
- Collaborate with multidisciplinary teams to shape services and user journeys
- Use data, research and insights to inform content decisions
- Manage stakeholder relationships and guide content approval processes
- Run co-design sessions and support collaborative working
- Ensure content meets accessibility standards and best practice
- Contribute to content audits, planning and community activities
What we're looking for
- Experience designing and delivering user-focused content for digital services
- Strong understanding of content design principles and accessibility (e.g. WCAG)
- Experience working with content management systems and basic HTML
- Confident working in agile environments and multidisciplinary teams
- Ability to use data, research and evidence to shape decisions
- Strong communication skills, able to explain and influence clearly
- Experience managing stakeholders and balancing competing user needs
- Proactive, organised and comfortable managing your own workload
- Passion for improving services and contributing to best practice
Interested? This partner post gives you a quick overview. Click through to the full Civil Service Jobs advert to find out more and apply.
Content Designer - Registers of Scotland - HEO employer: Government Digital & Data
Registers of Scotland is an exceptional employer that values clarity, inclusivity, and user-centric design in its work culture. Located in the vibrant cities of Glasgow and Edinburgh, we offer a collaborative environment where employees can thrive through continuous learning and professional development opportunities. Join us to make a meaningful impact on public services while enjoying a supportive atmosphere that champions best practices and innovation.
Contact Details:
Government Digital & Data Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer - Registers of Scotland - HEO
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in content design. Include examples of user-focused content you've created and how it improved user journeys. This will make you stand out when you apply through our website.
✨Tip Number 3
Prepare for interviews by practising common questions related to content design and user experience. Think about how you can demonstrate your understanding of accessibility standards and agile methodologies during the conversation.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re the perfect fit for the team at Registers of Scotland.
We think you need these skills to ace Content Designer - Registers of Scotland - HEO
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for content design! Share examples of how you've improved user journeys and created accessible content. We want to know what drives you to make a difference.
Tailor Your Application:Make sure your application speaks directly to the job description. Highlight your experience with digital services, agile teams, and stakeholder management. We love seeing how your skills align with our needs!
Be Clear and Concise:When writing your application, clarity is key. Use straightforward language and structure your thoughts logically. We appreciate well-organised applications that are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Government Digital & Data
✨Know Your Content Design Principles
Before the interview, brush up on your understanding of content design principles and accessibility standards like WCAG. Be ready to discuss how you've applied these in your previous roles, as this will show your passion for creating user-focused content.
✨Showcase Your Collaboration Skills
Since you'll be working with multidisciplinary teams, prepare examples of how you've successfully collaborated with designers, developers, and stakeholders. Highlight any co-design sessions you've led or participated in, as this demonstrates your ability to work well in an agile environment.
✨Use Data to Back Your Decisions
Be prepared to talk about how you've used data and research to inform your content decisions. Bring specific examples of projects where insights shaped your approach, as this will illustrate your analytical skills and commitment to continuous improvement.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role. Practice explaining your ideas clearly and concisely, especially when discussing complex information. This will help you demonstrate your ability to influence and guide stakeholders effectively during the interview.
