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- Tasks: Join a dynamic team to deliver technical change and improve services for citizens.
- Company: Department for Work and Pensions, focused on digital transformation and innovation.
- Benefits: Competitive salary, professional development, and opportunities for growth.
- Other info: Work in a collaborative environment with opportunities to lead and coach others.
- Why this job: Make a real impact by solving business problems and enhancing user experiences.
- Qualifications: Strong communication skills and a passion for business analysis.
Location: This role may be located in one of the following locations; Blackpool, Birmingham, Leeds, Manchester, Newcastle and Sheffield. Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027.
About the job:
As a Business Analyst you will be a key part of the team in delivering technical change within the department. You will work across the product delivery lifecycle to bring together business needs with technical capabilities, with the goal of defining solutions that deliver value. You will have the opportunity to continue to grow your capabilities through working with Senior/Lead BAs and continually growing your skills and knowledge through the support of the wider community of practice. Additionally, you will be responsible for managing Associate BAs to develop your management and coaching skills.
These roles sit within Core Digital Services, responsible for delivering vital technical improvements to and management of some of our central DWP services. Great communication and stakeholder management skills are essential to ensure shared understanding and buy-in from Users and others (across Digital Delivery Teams and government departments) for the anticipated outcomes.
The Garage is an innovative team working within DWP Core Digital Services to create robust solutions, utilising everything from Robotic Processing up to Generative AI. The Garage team uses the latest automation and cloud technologies to support digital transformation, improve colleague and customer experiences and is at the cutting edge of innovation. Please note: While we are recruiting for nine positions in total, those joining the Garage team will be based in Newcastle.
Job description:
- You will be working within a transformational multi-disciplinary team building technical services (User Researchers, Developers, QAs etc.).
- You will translate business problems and user needs into a set of detailed requirements to deliver value and great outcomes for our users.
- You will lead workshops, interviews, focus groups and utilise other techniques to effectively understand the business problems and user needs.
- You will develop and maintain stakeholder relationships, communicating effectively across both technical and business stakeholders and ensuring the understanding of requirements and acceptance criteria is aligned.
- You will gain a good understanding of the business processes and activities that impact and that are impacted by the product or service, selecting the appropriate best practice techniques to model business processes and identify potential process improvements.
- You may collaborate with a Product Owner to agree a suitable mix of epics, features & stories for each sprint, as well as contributing towards prioritisation activities.
- You will take ownership for improving your own knowledge of Business Analysis and Agile principles, methods and tools and play an active role within the BA community including coaching and supporting other members, as appropriate.
Please note: As part of the role, you may be required to travel regularly to the other digital hubs. The frequency of this will be discussed further should you be successful.
Person specification: See selection process for further details.
Business Analyst - Department for Work and Pensions - SEO employer: Government Digital & Data
Contact Detail:
Government Digital & Data Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Department for Work and Pensions - SEO
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DWP on LinkedIn. Ask them about their experiences and any tips they might have for landing the Business Analyst role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common Business Analyst scenarios. Think about how you'd handle stakeholder management or translate user needs into requirements. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your skills in workshops or group discussions. If you get the chance, lead a session or contribute actively. This demonstrates your ability to communicate effectively and manage stakeholders, which is key for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the DWP team and ready to dive into the digital transformation journey.
We think you need these skills to ace Business Analyst - Department for Work and Pensions - SEO
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your experience with technical change and stakeholder management, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills: Since great communication is essential for this role, use your application to demonstrate your ability to convey complex ideas clearly. Whether it's through examples in your cover letter or the structure of your CV, let us see how you can bridge the gap between technical and business stakeholders.
Highlight Your Problem-Solving Abilities: As a Business Analyst, you'll be tackling business problems and user needs. Use your application to share specific examples of how you've successfully identified issues and implemented solutions in the past. We love seeing real-world applications of your skills!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Government Digital & Data
✨Know Your Business Analysis Basics
Make sure you brush up on your business analysis fundamentals. Understand key concepts like stakeholder management, requirements gathering, and process modelling. Being able to discuss these topics confidently will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since great communication is essential for this role, prepare examples of how you've effectively communicated with both technical and non-technical stakeholders in the past. Think about specific situations where your communication made a difference in project outcomes.
✨Familiarise Yourself with Agile Principles
As a Business Analyst, you'll likely be working in an Agile environment. Brush up on Agile methodologies and be ready to discuss how you've applied them in previous roles. This will demonstrate your adaptability and understanding of modern project management.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about potential business problems and how you would approach them as a Business Analyst. Practising these scenarios can help you articulate your thought process clearly and effectively.